Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,714 reviews
- Rated 5 out of 5by TonatiuhTLS, 4 years ago
- Rated 5 out of 5by Bernard Dowling, 4 years ago
- Rated 3 out of 5by Firefox user 17080576, 4 years ago
- Rated 1 out of 5by mhv, 4 years agoVery difficult to use. Cannot work out how to make it work with passwords. Am going around in circles with adding apps that cannot be opened.
Developer response
posted 4 years agoHey mhv,
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition, we have a really great support team ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - Rated 1 out of 5by Firefox user 17080108, 4 years agoStuck on loading. It only opens if you have the desktop app active as well. Was wondering which one to choose between Dashlane, 1Password and BitWarden...now I have one less option to choose from.
Developer response
posted 4 years agoHey there,
Sorry to hear you’re having troubles with unlocking 1Password in your browser.
It sounds like something we can easily fix with you though! Please feel free to email us all the details to support+x@1password.com and we’ll troubleshoot this with you as soon as possible! - Rated 5 out of 5by Firefox user 12514027, 4 years ago
- Rated 4 out of 5by Firefox user 12559872, 4 years ago
- Rated 2 out of 5by Firefox user 17079849, 4 years agoThis is the only password manager that I use and trust, but the constant problems it has really annoys me. The main problem I face now is that the 1Password plugin on Firefox has stopped asking/accepting/prompting the TouchID, making me write my really long and complex main password every 15 minutes. I wish it would keep the features it had instead of silently removing them and making the app harder to use instead of easier.
- Rated 5 out of 5by Astrian, 4 years ago
- Rated 5 out of 5by Pestilence76, 4 years agoTruly the greatest cross-platform password manager available. I have use this software on 6 devices on iOS, macOS, and Windows with each having multiple web browsers and I have yet to experience any of the problems that generate the 1 star reviews and have to think that a majority of the problems are user errors.
Developer response
posted 4 years agoHey Pestilence76,
Thank you for the awesome review!
It is definitely hard to build a cross platform software that integrates and works with 3rd party apps such as browsers and have it work perfectly for millions of users, but we sure are going for it :)
We’re glad to hear you’re enjoying 1Password on all of your devices!
Keep on rocking.
The 1Password team. - Rated 1 out of 5by Firefox user 17077525, 4 years ago
- Rated 4 out of 5by Firefox user 13597181, 4 years agousing it for years now and was satiesfied all the time. Only downsight now is that since the one update the extension now opens the 1password app instead of unlocking the browser addon. This takes a few seconds and sometimes stucks. Not a game breaker but still somewhat annoying. Still 4 stars for great Tool which is worth it's money!
Developer response
posted 4 years agoHey there,
Integrating the extension with the desktop app has some great advantages, such as being able to unlock with the computer’s biometrics or Windows Hello, as well as keeping the extension unlocked even if you quit the browser.
If you’d like to revert that change and go back to a standalone extension without integrating to the desktop app, you can do so from the extension’s settings page:
Right-click the 1Password extension icon in your browser’s toolbar -> Settings -> Turn off the “Integrate with 1Password app” option there.
That’ll provide you with the same experience you had before we introduced the integration :) - Rated 2 out of 5by Firefox user 15218768, 4 years agoToo chonky memory-wise - it uses 200-300 MB by itself.
- Rated 1 out of 5by Thomas, 4 years agoWorst issue is that it loses all data unexpectedly and need to find and enter the secret key from the printout stored in a safe place to regain access to the database. The expectation is that it should never lose data and only lock the vault or remove the stored secret key if instructed.
Developer response
posted 4 years agoHey Thomas,
The extension will “forget” your account when you clear the browser’s cache. If your browser is set to clear cache automatically every time you close it, you will need to re-authorize your account on every launch.
If you have the 1Password desktop app installed on your computer, it can set up the extension for you on every launch without you needing to input the Secret Key every time.
If you have further questions about this, feel free to email us to support+x@1password.com - Rated 1 out of 5by Firefox user 17068994, 4 years agoAdd-on doesn't give me the option to add the new updated version of 1 Password. It takes me to a page to remove it however.
- Rated 5 out of 5by Firefox user 14720329, 4 years ago
- Rated 2 out of 5by Firefox user 17047212, 4 years ago
- Rated 5 out of 5by Firefox user 15028453, 4 years ago
- Rated 5 out of 5by nova, 4 years ago
- Rated 5 out of 5by josephfotero, 4 years ago
- Rated 2 out of 5by Harumambur, 4 years ago
- Rated 5 out of 5by Firefox user 16914460, 4 years ago
- Rated 1 out of 5by Firefox user 17062441, 4 years ago
- Rated 5 out of 5by Richard Careaga, 4 years agoI've been using 1P for years, first on macOS and now on Ubutnu. It's useful, helpful, solid, syncs well across Linux, macOS and iOS devices and apps and provides the right balance between nanny state and user autonomy.
The killer feature, however, is that this team is fanatical about updating, not to mention that the user update experience is seamless.
1P was the first app that I decided it was OK to subscribe to, rather than have a permanent license. It's a gottahaveit.Developer response
posted 4 years agoHey Richard,
Thank you for taking the time to write this review, much appreciated!
We’re extremely happy to hear you’re enjoying 1Password and loving every feature.
We’ll keep updating it and delighting your experience!
Have a good one,
The 1Password team. - Rated 5 out of 5by R., 4 years ago