Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password
1,714 reviews
- Rated 1 out of 5by Firefox user 15815334, 3 years agoRequires me to sign in to my 1Password account separately from the 1Password Windows app I already have on Windows. Also have to sign in again on Edge, etc. Are you kidding me? They can't talk to each other??? And you have to sign in every time you open the browser. Plus the add-on disappears randomly. Epic fail.
Developer response
posted 3 years agoHi there,
We’re sorry to hear you’re experiencing issues with 1Password in your browser.
It sounds like there might be something that is breaking the integration between the extension and your 1Password app.
We’d love to help you with it though! Please email us all the details to support+x@1password.com and we’ll get you up and running in no time :)
Looking forward to hearing from you. - Rated 1 out of 5by Firefox user 16520826, 3 years agoHorrible customer service. No live help nor chat feature to help.
Developer response
posted 3 years agoHey,
As much as we would love to, we don’t offer live chat support at this time. We offer excellent email support and we find this more efficient as we are able to point users to the correct guides and list all the steps needed.
Please drop an email to support@1password.com if there is anything we can help with at all! - Rated 4 out of 5by mentaldiet, 3 years agoHelp is quick and easy. Some times it is to complex to understand. Follow up is great. The more it does each new edition, the further I get lost.
Developer response
posted 3 years agoHey there,
Thank you for your kind review.
We’d love to help you get around with your 1Password and guide you through everything!
The best place to start is here: https://support.1password.com/getting-started-browser/
In addition,our great support team are ready to help you out! Please email us to support@1password.com with any and all questions you have and our team will guide you through it all! - Rated 3 out of 5by Firefox user 17250176, 3 years agoRunning the Firefox extension on an M1 Mac Mini and Firefox is slow to close with the 1Password extension enabled.
Developer response
posted 3 years agoHey there,
Thank you for your review.
We are sorry to hear you have been experiencing issues, it definitely sounds like something isn’t quite right. Please drop us an email to support@1password.com so we can further investigate and get things working as they should be.
Looking forward to hearing from you. - Rated 5 out of 5by Firefox user 16988847, 3 years ago
- Rated 2 out of 5by Firefox user 17248334, 3 years ago
- Rated 1 out of 5by Firefox user 17232225, 3 years ago
- Rated 3 out of 5by Firefox user 17193344, 3 years ago
- Rated 5 out of 5by Firefox user 16935859, 3 years ago
- Rated 1 out of 5by LauGau, 3 years agoThe extension is getting worse and worse :
- No more ability to unlock automatically the extension if the desktop app is unlocked.
- No more ability to do a quick edit on the extension anymore.
- No more sync between browsers..
- No more edit in the (not anymore native) app..
- Still no TouchID unlock...
I paid a premium for this service because it's was more convenient then the free ones... If it's not the case anymore, I don't see why I should still paying for that.
I also wish to be able to create my own "item type" but, please get right with the basics first...Developer response
posted 3 years agoHey there,
We’re sorry to hear you are experiencing issues, it definitely sounds like things aren’t working as they should be.
We’d love to investigate the issues you are having and help you get things working as soon as possible.
Can you please email us the details to support+x@1password.com so we can get all the info and troubleshoot this with you?
Thank you kindly. - Rated 5 out of 5by MB, 3 years agoUnlock sync between 1Password mini and browser extension seems to be working (again/now) on MacOS, so it's (back) to being a real productivity boost. [Update] it was broken again with 1Password 8 but they rushed a fix out so kudos there.
Great app though I'm not 100% sure about the updated UI on v 8.Developer response
posted 3 years agoHey there,
Thank you for the kind review!
We’re sorry to hear you had previously experienced issues, if you have any further trouble please email us all the details to support+x@1password.com so we can help you get things sorted out as soon as possible.
Enjoy your 1Password and stay safe. - Rated 4 out of 5by John Olson, 3 years ago
- Rated 5 out of 5by Mike Brewer, 3 years ago
- Rated 1 out of 5by Gary Griffeth, 3 years ago
- Rated 5 out of 5by m_gol, 3 years ago
- Rated 1 out of 5by BarrtyG, 3 years ago
- Rated 5 out of 5by CooleLady, 3 years ago
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working properly!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible.- Rated 5 out of 5by Joseba , 3 years ago
- Rated 5 out of 5by Firefox user 15072332, 3 years ago
- Rated 5 out of 5by Firefox user 16893609, 3 years ago
- Rated 2 out of 5by ANNE, 3 years ago
- Rated 1 out of 5by Firefox user 14097670, 3 years agoLatest version, 2.1.4, broke the Firefox extension. The 1PW extension will not open at all.
Developer response
posted 3 years agoHey there,
Sorry to hear you’re having an issue with the extension. We’d love to help you get things working though!
Please email us all the details to support+x@1password.com and we’ll help you get things sorted out as soon as possible. - Rated 5 out of 5by Happy man, 3 years ago
- Rated 5 out of 5by Firefox user 14767205, 3 years ago