Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
160 reviews
- Rated 1 out of 5by FahQNordPass, a day agoWorks great...when it works.
Honestly what is the point of a password extension that logs itself out every day (on a private computer - I know because I check the box that this is a private computer), then asks you for not one, but two 12 character + symbol + number passwords to log back in simply to then ask you to confirm your password for the dozens of sites it claims to store for you? EVERY DAY.
You would think the password saver would be good as saving its own password(s).
Pain in the ass. - Rated 1 out of 5by Firefox user 19087443, 6 days ago
Developer response
posted 7 days agoHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!Developer response
posted 15 days agoHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Rated 1 out of 5by Firefox user 19045924, 22 days ago
- Rated 1 out of 5by Skinner, 23 days ago
- Rated 1 out of 5by Firefox user 19033812, a month agoQuelque chose de si compliqué avec XXX mots de passe !Je ne comprends rien mais NORD VPN A encaissé. Escroquerie
Developer response
posted a month agoSalut ! Désolé pour la confusion. Pour de l'aide sur l'utilisation de NordPass, veuillez contacter le support : support@nordpass.com. Ils seront ravis de vous aider ! - Rated 1 out of 5by Firefox user 19032830, a month ago
- Rated 1 out of 5by Paul, a month ago
- Rated 1 out of 5by Firefox user 6131907, a month agoRecently started having problems where websites like Google would hang on initial navigation, sometimes for minutes at a time. The issue disappeared once I disabled this extension.
Developer response
posted a month agoHi there! Sorry for the trouble you're facing. We’d love to look into this further – could you please email our support team at support@nordpass.com with more details? They'll be happy to help! - Rated 1 out of 5by Mikoto_Ultrawide, a month agoWorked fine for ages as an app, then moved to a extension which i've had nothing but trouble with. After the last update it prevents firefox from accessing the internet. The old app was way better than this integrated extension version. As soon as my sub runs out i will be switching to something else.
Developer response
posted a month agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by DeadGirlRising, a month agoNoredPass is the absolute worst. I expected much more, like it works. No autofill, won't put in passwords, always have to type them in. Although the firefox password manager is far superior. Can I get my money back. At least half a years worth because that's at least how long this has been absolute garbage
Developer response
posted a month agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Firefox user 18823655, a month agoI have had nothing but trouble with nordpass and nord password vault. some times it works and I think that I have it set and then it will not work at all. I am spending more time tiring to get it working than on other actually using the computer for what it is meant for. Have tried to gget instructions on how to use but it does not seam to do any good.
Developer response
posted a month agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Firefox user 12756699, 2 months agoAutofill stopped to function after 2 days.
ETA: It's related to Dark Reader. Enabled Dark Reader breaks NordPass.
An issue, which is known since early 2024, I learned in Reddit.
Also, I already contacted the Software-Team from NordPass. Quite helpful! Albeit, they've confirmed the Dark Reader-Connection.Developer response
posted a month agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Bob, 2 months agoLook I am unable to use the Firefox PLEASE HELLP!!!!!! I still HATE your weak support and loosing the APP and every day loading extension updates
Developer response
posted 2 months agoHi, Bob. Sorry for your frustration. For the app disappearing or frequent updates, please email us at support@nordpass.com - Rated 1 out of 5by Wilhelm Andel, 2 months agoAs an EDP-professional for more than 50 years I find it extremely unprofessional how you guide add-on-users to NordVPN to setup NordPass. Having used LastPass for many years I will return to this software although I have paid for NordVPN.
Developer response
posted 2 months agoHi Wilhelm, we understand your frustration. Our intent is to enhance integration across our products for smoother user experiences. Your feedback is invaluable, and I've shared it with our product team. If you need assistance or have more thoughts to share, please reach out at support@nordpass.com. - Rated 1 out of 5by Firefox user 18960725, 2 months ago
- Rated 1 out of 5by Firefox user 12848094, 2 months ago
- Rated 1 out of 5by Firefox user 16413484, 2 months ago
- Rated 1 out of 5by Firefox user 18964465, 2 months agoThis add-on doesn't work. It won't autofill passwords on websites. I've tried to update both the add-on and the nordpass software (which is buggy too) but still no luck.
Developer response
posted 2 months agoHey! Apologies for the poor experience. If you can send over application logs to support@nordpass.com we will look into your case asap. Thank you:) - Rated 1 out of 5by Firefox user 18937095, 3 months ago
- Rated 1 out of 5by Firefox user 18612595, 3 months ago
- Rated 1 out of 5by Firefox user 18911113, 3 months agoDie Seite geht gar nicht mehr zu öffnen um sich anzumelden. Automatisches Ausfüllen ist eine Katastrophe. Sehr benutzerunfreundlich.
Developer response
posted 3 months agoSorry, dass Sie Schwierigkeiten hatten. Bitte kontaktieren Sie unser Support-Team per E-Mail (support@nordpass.com), damit wir Ihnen helfen können, das Problem zu lösen. - Rated 1 out of 5by Arafel, 3 months agoNever stays logged in; every time I open FF, it requires me to log on again. Sometimes doesn't fill passwords. What's the point of putting this out there if it doesn't work?
Developer response
posted 3 months agoHi Arafel, sorry about the hassle. Firefox may log out due to Autolock settings. Adjust them via NordPass Settings under the Security section. For password-fill issues, our team can help. Contact support at support@nordpass.com.