Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
Review by Rob Daddy
Rated 5 out of 5
by Rob Daddy, a year agoI love the purpose of this app - however, it would be nice to be able to change/remove password options when they come up at the top right of the screen. You have to go into the website to make changes. For me, that distracts me from my current task as I start to edit/remove and even add passwords while there instead of continuing on with my original task. Other than that I would have to say that a 5 star rating is definitely deserved.
Developer response
posted a year agoHi Rob! Thanks for the 5-star review and your thoughtful feedback. We're glad you love the app's purpose! We understand how editing passwords from the extension can be a distraction. We'll keep that in mind for future updates. If you have any more suggestions, feel free to share. Enjoy the secure browsing experience!
819 reviews
- Rated 5 out of 5by Firefox user 18945720, 16 hours ago
- Rated 1 out of 5by Firefox user 19087443, a day ago
- Rated 5 out of 5by FG-Aviation, 2 days ago
Developer response
posted a day agoHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!- Rated 4 out of 5by Randini54, 3 days ago
- Rated 5 out of 5by Firefox user 17546870, 4 days ago
- Rated 5 out of 5by William, 4 days ago
- Rated 5 out of 5by Firefox user 16459344, 4 days ago
- Rated 5 out of 5by Josh Mateos, 4 days agoOutstanding security and easy to use. With the resent data breach, the scanner function really helped.
- Rated 5 out of 5by Firefox user 13039860, 7 days ago
- Rated 5 out of 5by Fernanda Pissurno, 7 days ago
- Rated 5 out of 5by Firefox user 19069205, 8 days ago
- Rated 5 out of 5by MattyIce, 11 days ago
- Rated 5 out of 5by Firefox user 16363207, 11 days agoAlways works most time. Unless Human error. Any problems usually answered with in a few hours.
Developer response
posted 10 days agoHi! Thanks for your feedback! We're glad to know it's working well for you😊 - Rated 5 out of 5by Firefox user 19054870, 13 days ago
Developer response
posted 10 days agoHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Rated 5 out of 5by Firefox user 19053321, 14 days ago
- Rated 5 out of 5by Firefox user 19045669, 15 days ago
- Rated 5 out of 5by SonOfMoge, 16 days ago
- Rated 5 out of 5by Firefox user 18979262, 16 days ago
- Rated 2 out of 5by Kirchner, 16 days agoGood password manager, but terrible and slow customer service. I had to remove the MFA on my account due to a new phone and I did not have access to my recovery codes anymore. After jumping through several hoops, each taking a day for them to respond, I was suddenly asked to resubmit everything I had already submitted. I will rather reset all my passwords than deal with Nord in the future. Will definitely not consider any of their products again.
Developer response
posted 10 days agoHi Kirchner, I'm sorry to hear about your experience with our customer service. It sounds frustrating to have to resubmit information. I'd like to make it right. Please email our support team at support@nordpass.com for more personalized assistance. Your feedback is valuable and appreciated. - Rated 5 out of 5by jg_scooter, 16 days ago
- Rated 1 out of 5by Firefox user 19045924, 17 days ago