Recensioner för NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox av NordVPN
2 580 recensioner
Utvecklarens svar
postad för 4 år sedanHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo- Betygsatt 3 av 5av Shininggg, för 4 år sedan
- Betygsatt 1 av 5av foxyreviewer, för 4 år sedanSO MANY TIMES this extension will not allow you to login and then you have to delete and reinstall the extension. Then you also have to re-add all your websites to the whitelist because many dont work with vpns. This is getting super annoying and I will be turning off automatic renewal if this isnt fixed soon. This is NOT A FREE VPN, you have to PAY for it.
Utvecklarens svar
postad för 4 år sedanHello. We're terribly sorry to hear that you're encountering issues with our service and offer our apologies for the inconvenience. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out so you can use the service more reliably and practically as soon as possible. - A.V. Utvecklarens svar
postad för 4 år sedanHello. Our team is currently working on the issue's resolve. Apologies for any inconveniences. Please contact our customer support for assistance regarding the matter. We would be happy to help you out and troubleshoot it together! Our team is online 24/7 at support.nordvpn.com. -G.M.- Betygsatt 4 av 5av X@bi, för 4 år sedanEDIT3: What do you know? It seems that NordVPN finally listened to customers.
Since the last update, I have to say that it worked seamlessly. I don't have to re-login everytime or uninstall/reinstall the extension, and NordVPN added 2FA. Increasing temporary my rating to 4, and I will adjust accordingly with time.
I have to acknowledge you did improve NordVPN.
EDIT2: Obviously everybody has issues with your addon so please stop saying "Sorry, if it persists contact the customer support" and fix your lousy login....
EDIT: Nope, even without any other addon and on different systems the login error is there, and completely random. Your login system is just a bad idea IMO. I miss the old one with login and password, and you could just add 2FA. It used to randomly disconnect but it was easier to connect.
Like many people I have this login issue, only workaround is to uninstall/reinstall the addon.
This NordAccount thing is the worst idea ever, login and password was better, I have to constantly relogin through the browser, which defeats the purpose of the VPN when I am in a censored country. Definitely not renewing....Utvecklarens svar
postad för 4 år sedanHello. Apologies for the trouble! However, please try disabling any additional extensions, such as adblcokers, which might interfere, and check if the issue persists. As for NordAccount, you should be able to access it even in countries with internet restrictions. If you're unable to or the login issues persist, please reach out to our customer support team for them to check on what could be causing the issue. -A.S. - Betygsatt 1 av 5av Firefox-användare 16940070, för 4 år sedanthis extension is busted right now in mozilla. cannot use it as it keep asking for log in over and over.
Utvecklarens svar
postad för 4 år sedanHello! We're sorry to hear about the experience you had with our browser extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Betygsatt 1 av 5av Firefox-användare 14293021, för 4 år sedanI have the perpetual login issue as well.
There's no "Cancel" button available as support here suggested.
Terrible experience, seems like I need to seriously consider changing VPN providerUtvecklarens svar
postad för 4 år sedanHello. Apologies for the troubles! Please contact our customer support, for them to take a closer look at it. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -G.M. - Betygsatt 3 av 5av Firefox-användare 16938495, för 4 år sedan
- Betygsatt 1 av 5av Firefox-användare 16923137, för 4 år sedanPlugin simply does not work. Whenever I log in the UI keeps asking me to log in again, as if it doesn't realize I just did. Yes, I have contacted your customer support (they said there was nothing they could do), cleared cache, reinstalled plugin, disabled all other plugins/extensions, and it still does not work.
Utvecklarens svar
postad för 4 år sedanHello! Clicking "Cancel" on the pop-up to login should allow you to ignore the visual bug and remain connected, however, if you'd like to continue troubleshooting, please make sure to contact us via Twitter DMs @NordVPN and we'll assist you to resolve the issue. -Neo - Betygsatt 5 av 5av Firefox-användare 16937088, för 4 år sedan
Utvecklarens svar
postad för 4 år sedanЗдравствуйте. Мы уверены, что эту проблему можно решить в чате с нашей службой поддержки на сайте support.nordvpn.com. Команда NordVPN готова помочь вам 24/7. -Neo- Betygsatt 1 av 5av Zesko, för 4 år sedanIt does not encrypt DNS queries that are leaked by Pihole. But NordVPN extension works in chromium based browser.
Utvecklarens svar
postad för 4 år sedanHello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -Neo - Betygsatt 1 av 5av prinzwit, för 4 år sedanthe login problem, man it is horrible! i know i already successfully logged in, the setting shows log out button. but the front interface only display log in option. check it on chrome, it is fine. please fix this. i cant use this add-on.
Utvecklarens svar
postad för 4 år sedanHello! Clicking on "cancel" button on the pop-up will ignore the visual bug if you have already logged in, however, if you'd like to clear it out entirely you'd have to clear cache and cookies of your browser. Thank you! -Neo - Betygsatt 1 av 5av Firefox-användare 16933873, för 4 år sedanIt's stuck in a login loop since weeks. Can't log in, says it does but it doesn't, so can't use it. Go away. Broken. Period.
Problem appeared for me with recent update that use a popup that get you to login.
Bro, it's not even practical. Anyway.
Did all the basic stuff, meaning, uninstalling/installing, clearing cache ect. You know the drill. No fix, and if such operations do not work, the fault's not on my end, as a basic user i should not have to mutate into a nerd goblin and do a rain dance around the system files of my computer in order to find a fix.
People are paid for this.
I mean (I hope...).
Paid to do the job.
Not the goblin one, dammit.
Go see the other reviews, most recent users talk about similar issues.
Also no solutions given openly, unless by adressing a ticket to support team, which i have nor the time nor the will to do.
When most reviews talk about a said problem it's not about specific cases anymore.
So, dear sweetie Nordie, i don't need a ticket or a kiss on my forehead, i need an update, or the choice to go back to an older version, when it worked smoothly.
Those were good times.
Bring'em back.
Xoxo. - Betygsatt 2 av 5av Just another FF user, för 4 år sedanThe extension requires login every time FF updates, can't use saved passwords, as well as having infinite spin issues if you disconnect from the VPN on one session and tries to reconnect on the next session. Pretty poor User Experience tbh.
Utvecklarens svar
postad för 4 år sedanHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -L.L. - Betygsatt 3 av 5av Bred, för 4 år sedan
- Betygsatt 2 av 5av Torgood, för 4 år sedandepuis des semaines l'extension ne fonctionne pas je ne me réabonnerais plus trop de bugs depuis un moment
Utvecklarens svar
postad för 4 år sedanBonjour. Si vous rencontrez des problèmes avec notre extension, veuillez essayer de la réinstaller et vérifier si le problème persiste. Si c'est le cas, n'hésitez pas à contacter notre équipe de support client à l'adresse support.nordvpn.com. Notre équipe se fera un plaisir de vous aider. -A.S. - Betygsatt 1 av 5av Firefox-användare 15117876, för 4 år sedan
- Betygsatt 4 av 5av Firefox-användare 14635962, för 4 år sedan
- Betygsatt 1 av 5av zhaarteth, för 4 år sedanYou do two logins in the morning, you do two logins at night. You do two logins in the afternoon, it makes you feel uptight. You login twice in times of peace, and two in time of war. You login two times before you login two times, and then login two more.
Don't waste time replying to this, devs. Just fix the login loop already! This is just silly now.Utvecklarens svar
postad för 4 år sedanHello. We're sorry to hear about the unpleasant experience you had with our service. Could you try reaching out to our customer support team at support.nordvpn.com? We'll gladly take a closer look at the issue and help you solve it faster. -A.S. - Betygsatt 1 av 5av Bzz, för 4 år sedanNe fonctionne pas. La "simplicité" dont se vante cette entreprise se résume a devoir batailler avec un service d'aide injoignable et qu'on a pas forcement envie de joindre. Désinstallé direct. A fuir donc!
Utvecklarens svar
postad för 4 år sedanBonjour. Pourriez-vous s'il vous plaît mettre à jour votre avis avec l'ID de ticket que vous avez reçu de notre service client ? Nous vérifierons votre demande et vous fournirons une assistance supplémentaire. Merci. -Neo - Betygsatt 1 av 5av Firefox-användare 13448536, för 4 år sedan
- Betygsatt 5 av 5av Firefox-användare 15997171, för 4 år sedan
- Betygsatt 4 av 5av Firefox-användare 14509227, för 4 år sedanWorks ok but you better hope the node you are closest too hasn't been banned by Netflix or Disney+ because you have only the one choice per nation... The desktop app lets you choose between multiple nodes within a nation so it's better.