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Shqyrtime për Proton VPN: Fast & Secure

Proton VPN: Fast & Secure nga Proton, Proton Team

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Shqyrtim nga 18857006 përdoruesi Firefox-i
nga 18857006 përdoruesi Firefox-i, 5 muaj më parë
paying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.

Përgjigje zhvilluesi

postuar më 5 muaj më parë
Sorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?

Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
482 shqyrtime
  • nga 19214598 përdoruesi Firefox-i, 8 orë më parë
    I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

    Përgjigje zhvilluesi

    postuar më 7 orë më parë
    Thank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • nga Simon Bünemann, 12 orë më parë
  • nga AnonFF User, një ditë më parë
    What kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN

    Përgjigje zhvilluesi

    postuar më 12 orë më parë
    We're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.
  • nga 17720328 përdoruesi Firefox-i, 4 ditë më parë
  • nga 19128527 përdoruesi Firefox-i, 4 ditë më parë
    E P I C
  • nga pj, 5 ditë më parë
    Please add an option to connect to last.

    Përgjigje zhvilluesi

    postuar më 2 ditë më parë
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • nga Gradivus, 5 ditë më parë
  • nga Jesús F, 6 ditë më parë
    Es la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
  • nga haytham, 10 ditë më parë
    thanks
  • nga Ariel, 12 ditë më parë
    While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.

    Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.

    Përgjigje zhvilluesi

    postuar më 8 ditë më parë
    We're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • nga 19157595 përdoruesi Firefox-i, 12 ditë më parë
    Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил

    Përgjigje zhvilluesi

    postuar më 8 ditë më parë
    The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • nga SAW THET PHYO AUNG, 14 ditë më parë
  • nga 19127674 përdoruesi Firefox-i, 20 ditë më parë
  • nga Index, 20 ditë më parë
  • nga Soni, 22 ditë më parë
    good for ubuntu linux
  • nga Gex, 22 ditë më parë
  • nga centurion 2000, 23 ditë më parë
  • nga 19114651 përdoruesi Firefox-i, 25 ditë më parë
  • nga Mech333, 25 ditë më parë
    Мне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.

    Përgjigje zhvilluesi

    postuar më 24 ditë më parë
    We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
  • nga 17452551 përdoruesi Firefox-i, një muaj më parë
  • nga Dragon56, një muaj më parë
    (После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.

    Përgjigje zhvilluesi

    postuar më 24 ditë më parë
    We're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.

    On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date.
  • nga Ferran Buireu, një muaj më parë
    Teniendo la VPN del OS es bastante innecesaria pero te puede salvar de un apuro.
  • nga Paolo, një muaj më parë
    Seems that Proton is not checking their Proxy LetsEncrypt Certificates. Therefore those Proxies are no longer available. The Proton VPN Firefox Extension could do a self check and provide better user experience in these situations. Does Proton doesn't have an automatic Flow at their servers?
  • nga 17372022 përdoruesi Firefox-i, një muaj më parë
  • nga 14564041 përdoruesi Firefox-i, një muaj më parë
    Just like the other Proton apps, this VPN app has been improved continuously. I like the interface.