User Monitoring for webapp e.g.SalesForce.com — Germain UX

Custom Alerts, Insights and Automation platform to improve User Experience in Real-time, 24x7.

Benefits per Team:
- Biz Ops : Improve Process Performance, Identify Inefficiencies or Loss of Productivity
- Marketing Ops: Analyze Campaign, Page, Social Media performance
- User Support: Help User with their functional and technical issues, etc
- UX: Analyze User Behavior, understand where and why they drop off.
- DevOps: Manage Technology, Monitoring and Automation in real-time, 24x7
- Dev: Optimize Application Code (front and backend)

Features (with this extension):
- Real User Experience Monitoring & Insights (Session Recording & Replay, Real User Feedback, Process Mining, Technology Insights)

Features (with other Germain components)
- Deeper Insights
- Auto Resolution
- Alerting
- Issue Detection Before Impact
- etc

NOTES:
- This Chrome Extension only needs to be used when the application you want to monitor does not allow javascript injection. However, if the application you want to monitor allows JS injection, please use Germain UX - RUM JS: https://docs.germainux.com/main/germain-ux-rum-js
- This is an App runs in the background of the Chrome Browser, it does not have any UI. The UI is offered via Germain UX Workspace which is available on cloud or onpremise: https://docs.germainux.com/main/install-on-premise-or-cloud)