NordPass® Password Manager & Digital Vault — NordVPN

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— TimT, pred enim letom
Once again, an update makes this even worse. Conflicts with the standalone app, but at least the standalone USED to use Windows Hello as login option. No longer. Why they insist on fannying around and launching untested updates that make the user experience worse defeats me.
Beware!!
Update: the app now prevents log-in because it flags ITSELF as a phishing threat.
That's it. Had enough and switching to Norton. At least their products, y'know, "actually work"
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objavljeno ob pred enim letom
Hello TimT,

Thank you for sharing your concerns, and I'm truly sorry to hear about the difficulties you've experienced with our updates and the Windows Hello feature. We definitely don’t want to make things more cumbersome for you.

It seems there might have been some confusion with the app versions. Our standalone extension does support Windows Hello as a login option, and it operates independently from the desktop app. If you’re encountering issues with this feature or if it’s not appearing as an option, we’d like to look into this.

Regarding the app flagging itself as a phishing threat, this sounds quite unusual, and we take such reports seriously. Could you provide more details about what you were doing when this happened?

If you’d like to discuss these issues in detail, please email us at support@nordpass.com. We’re eager to restore your confidence in our products and ensure a smoother experience.
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— ronbeany, pred enim letom
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— Uporabnik Firefoxa 18327294, pred enim letom
The worst thing EVER
robbed from them because I paid to use a system that I cannot use
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— Uporabnik Firefoxa 18308635, pred enim letom
Copy Paste in Nordpass extension no longer works with Firefox. Customer service instructs to install Nordpass Desktop version and extension without guidance which extension to choose. Re-ask NordPass without success. So installed NordPass Extension (app-version) - doesn't provide any copy/paste support, only autofill (which fairly often fails to fill-in properly). In all, a very clumsy password manager to use. User interface not on par with competitors.
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Hello, user 18308635,

Thank you for taking the time to share your feedback, and I’m sorry to hear about the troubles you’ve experienced with the copy-paste feature in the NordPass extension. We're aware of this issue and our team is already working on a fix for the next release. 🛠️

We are also constantly working on improving our user interface and autofill capabilities, aiming to make NordPass user-friendly and efficient. Could you specify what aspects of the interface you find less intuitive or any particular areas where you feel improvements are needed? Your insights would be incredibly helpful for our development team.

Thank you again for your feedback!
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— Ricky, pred enim letom
Meno di una stella non si può. Estensione terribile. Ok che firefox non sarà il browser più usato, ma fare un estensione decente sarebbe il mimino. Non copia più dai campi. Sistematicamente richiede la pass principale per accedere. Non si può distribuire una estensione che non funziona e con così tanti problemi. Il bello è che ho acquistato l'abbonamento a nordpass, mai più rinnovo.
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— Marlon_Rando, pred enim letom
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— Brian Garner, pred enim letom
Not user friendly
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— Uporabnik Firefoxa 17558065, pred enim letom
Horrible
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— Uporabnik Firefoxa 13529328, pred enim letom
Copy Button dosent work anymore. Pls Fix
edit: 12 Days later still dosent work and support says still "try to reinstall it"
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— JebusCrisco, pred enim letom
The copy/paste functionality is no longer working in this extension. I contacted support and they kept asking for a screenshot. How do I send a screenshot of blank text? I could not get them to understand. Doing a brief search shows this is a known issue.
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— Jim Ward, pred enim letom
instructions did not clearly advise that account password is separate to master passwords which you then later requested. I has input what I wanted as master in as account password and hence have a much less strong master password. POOR INSTRUCTIONS !!!!.

Cant see Nordpass on my screen - no idea where this has been placed

You seem to assume that all users are 100% tech savy - that is VERY POOR approach
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— Uporabnik Firefoxa 18278672, pred enim letom
Site extremely difficult to navigate, don't even know if the download/instillation was sucessful
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— Martin Barr-David, pred enim letom
Not auto filling my username & password in Firefox from the NordPass software.
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— Uporabnik Firefoxa 18273813, pred enim letom
Worst software I have ever used. Extension keeps locking me out of my account on multiple computers. Have had ongoing email trail with tech support - makes no difference. Chrome browser extension just as bad. My advice is to avoid this software at all cost.
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— Uporabnik Firefoxa 5601781, pred enim letom
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— Uporabnik Firefoxa 16720246, pred enim letom
my password box is gone, keep getting only a white blank rectangle shape with no way to close it. Just tried to download it (password safe), apparently you guys can't do that either. Who DOES have my passwords now?
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— Uporabnik Firefoxa 17693033, pred enim letom
cant delete old passwords-doesn't always properly store updated passwords and buggy. Sometimes it work sometimes it doesn't. Look elsewhere for a more refined and reliable password saver.
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— Uporabnik Firefoxa 16556832, pred enim letom
does not work !
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— JEG, pred enim letom
I just bought it on 12-30-23 and it's already screwed up. I want a refund.
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— Vanders, pred enim letom
had this for 3 years no problem, had to reinstall for some reason now i cant get into the password vault
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— mike, pred enim letom
too difficult to use
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— Uporabnik Firefoxa 18182855, pred enim letom
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— Uporabnik Firefoxa 17193248, pred 2 letoma
A lot worse than desktop app extension. Doesn't work on some sites at all, sometimes password doesn't copy, random glitches. Get desktop app extension, this one is barely usable.
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— Brown Ghost, pred 2 letoma
not working at all in Firefox, it say to use the nordpass extension open the app, LOL how would my firefix browser know if i have the app on my phone or not, its just plain STUPID!! cant login to the Firefox nordpass.
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— Uporabnik Firefoxa 18114188, pred 2 letoma

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