Ocene za NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault — NordVPN
Ocena uporabnika Uporabnik Firefoxa 18481257
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 18481257, pred enim letomIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Odgovor razvijalca
objavljeno ob pred enim letomHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
861 ocen
- Ocenjeno z 5 od 5— UnsocialGander, pred 20 uramiIt make things so much more easier to remember all my passwords and can make strong passwords. Thank You Nord
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 17775466, pred enim dnem
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19185964, pred 2 dnevoma
- Ocenjeno z 1 od 5— Chacoman, pred 2 dnevomaThis is the most fucked up app I've ever had. I'm locked out of several of my accounts as this piece of shit doesn't record master password!!! I want to take this off my machines and get my money back!!! Do it NOW!
Odgovor razvijalca
objavljeno ob pred enim dnemHi, sorry about the frustrating experience. For removing NordPass, please follow these steps: https://support.nordpass.com/hc/articles/360006638797. For a refund, email our support team at support@nordpass.com for assistance. They'll help you out. - Ocenjeno z 5 od 5— Thiago Costa, pred 2 dnevoma
- Ocenjeno z 4 od 5— KO4DGK-Skip, pred 2 dnevoma
- Ocenjeno z 5 od 5— Ghostvox, pred 4 dnevi
- Ocenjeno z 5 od 5— pcarter263, pred 5 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 17462016, pred 6 dnevi
- Ocenjeno z 5 od 5— Robert, pred 7 dnevi
- Ocenjeno z 5 od 5— c4mara, pred 7 dnevi
- Ocenjeno z 5 od 5— Ken S, pred 7 dneviAfter I found out how many old passwords I had that kept me logging in incorrectly and deleted them, it worked great. Also showed me how many old passwords I needed to delete
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 18363712, pred 7 dnevi
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 18826492, pred 7 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19140552, pred 8 dneviits a little tricky at first. But very easy once you update a few passwords. So far I am very happy
- Ocenjeno z 4 od 5— Uporabnik Firefoxa 13078339, pred 10 dneviNachdem ich mich durch die Anfangsprobleme gekämpft hatte, muss ich sagen,es funktioniert super.Danke an den Support von Nordvpn.
- Ocenjeno z 2 od 5— Uporabnik Firefoxa 18500393, pred 10 dneviMy Mozilla (Firefox) extension won't open. What's wrong? It worked just fine for month.
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 12491115, pred 11 dneviMan muss lernen, damit umzugehen.
Danach ist es okay! - Ocenjeno z 5 od 5— razmit, pred 11 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 13893564, pred 13 dnevi
- Ocenjeno z 5 od 5— Claudiu, pred 15 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 19079350, pred 16 dnevi
- Ocenjeno z 5 od 5— Bill, pred 17 dnevi
- Ocenjeno z 5 od 5— Uporabnik Firefoxa 16765719, pred 17 dnevi
- Ocenjeno z 1 od 5— grouchy, pred 18 dneviToo many confusing passwords to remember which is which! I don't like it and guess I'll have to get out of Nordpass for a Password Manager that is reasonable!
Odgovor razvijalca
objavljeno ob pred 18 dneviHi there! Sorry to hear you're having trouble — we truly appreciate you bringing this to our attention. We're actively working on improving this experience and would love to hear more about both your current experience and your ideal login process.
Feel free to share your thoughts with our support team at support@nordpass.com or via live chat on our Help Center https://support.nordpass.com/hc/en-us
Your feedback helps us build a better experience for you!