Malwarebytes Browser Guard — Malwarebytes

4,2 od 5 zvezdic

Ocena uporabnika Uporabnik Firefoxa 17770673

— Uporabnik Firefoxa 17770673, pred 2 letoma

It's not working and I CAN'T GET TECH SUPPORT. SuperAntiSpyware is picking up 40-50 tracking cookies daily on this computer and only 1 or 2 on my other laptop -- both with the same Malwarebytes and Firefox software.

Followup to your followup:

I have both apps on both computers, so that can't be the problem. On the computer in question I don't get the Mozilla logo on the bar at the top -- but I do get it on the other computer. And on the second computer, the M shows how many intrusions it's blocking.

I sort of solved my problem by uninstalling Microsoft Edge, which I don't use anyway. Most of the tracking cookies were going into files with "Edge in the name.

You may have a problem with Microsoft trying to place cookies and bypassing Malwarebytes browser blocker.... Just a thought.

Anyway, very disappointed in the lack of problem-specific access to a qualified Malwarebytes tech.

Odgovor razvijalca

objavljeno ob pred 2 letoma

If SuperAntiSpyware is a desktop app, it probably operates on the Network driver layer. Since Browser Guard is operates at the browser layer, if my assumption is correct, SuperAntiSpyware would get access to block first. Which might be why you see so many blocks from it and not Browser Guard.

I'm sorry for the delay in getting tech support, but it sounds like we need more details than I can gather here.
Please reach out https://support.malwarebytes.com/hc/en-us/requests/new.

887 ocen

Ocenjeno z 5 od 5
— Uporabnik Firefoxa 18760669, pred 5 dnevi
Ocenjeno z 3 od 5
— SuperCuek, pred 7 dnevi
Hagezi TIF better than this extension. Many Github links are incorrectly marked as malware. Useless continue button
Odgovor razvijalca
objavljeno ob pred 6 dnevi
Sorry to hear you had a bad experience, if you can, it would be helpful to get those links that were causing issues so we can improve. Best place to reach us is at support.malwarebytes.com.
Ocenjeno z 5 od 5
— Wayne Wilson, pred 8 dnevi
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 19153722, pred 9 dnevi
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 13292878, pred 9 dnevi
Ocenjeno z 4 od 5
— Uporabnik Firefoxa 12730009, pred 10 dnevi
It's great i actually only run MBBG these days but its certainly got some slowdown issues happening at the moment, I look forward to the next update as even on pages i have whitelisted get bogged down.
Odgovor razvijalca
objavljeno ob pred 10 dnevi
Thanks for the review!
Can you verify that you are running the latest 3.0.23?
If you are, and are still seeing this issue, can you reach out at support.malwarebytes.com please?
Ocenjeno z 5 od 5
— Robert Deshotels, pred 12 dnevi
Ocenjeno z 5 od 5
— SRF, pred 12 dnevi
Excellent add-on for safer browsing, without all the annoying bloat that other AV-providers implement in similar products.
Odgovor razvijalca
objavljeno ob pred 12 dnevi
Thanks for the kinds words!
Ocenjeno z 5 od 5
— LCLGram, pred 13 dnevi
Ocenjeno z 3 od 5
— Uporabnik Firefoxa 16351663, pred 13 dnevi
I'm running the latest version of FireFox. This has warned me about entering two or three potentially malicious sites, but I get multiple occurences daily of pages virtually freezing and a warning pop-up that the plugin is slowing FF down. I've therefore disabled it for now. When I next remember, I'll give it another try to see if the issue (if there is one) has been addressed.

Edit: VERY impressed by the speed of Malwarebytes' response! Have added a diary reminder to turn it back on in a week's time to see if the fix has been implemented. In the meantime, I'll try very hard not to visit sites I shouldn't. :-)
Odgovor razvijalca
objavljeno ob pred 13 dnevi
Thank you for reporting, we have a fix for this pending for review by the Firefox team.
This should resolve the issue.
Ocenjeno z 3 od 5
— Uporabnik Firefoxa 18201410, pred 14 dnevi
This extensions been good for quite some time now, but recently, due to the bug that's been slowing down my browser, it's starting to get unbearable, I upload content on YouTube and browse the internet, and constantly getting a popup from my browser that its being slown down for long periods of time every 5 - 10 minutes is pretty annoying.

Until this bug's fixed, I do not recommend this extension to anyone, despite how good its features are.
Odgovor razvijalca
objavljeno ob pred 13 dnevi
Thank you for your review! We’re aware of this issue and have already released a hotfix, which is currently under review by the Mozilla store. The update will be automatically rolled out to our users very soon.
Ocenjeno z 1 od 5
— Steve M, pred 14 dnevi
I used to enjoy this Add-on until recently. I am using Firefox, and lately I have been getting the error message that Malwarebytes Browser Guard is slowing down my browser and that I should consider removing it. Not good.
Odgovor razvijalca
objavljeno ob pred 13 dnevi
Thank you for your review! We’re aware of this issue and have already released a hotfix, which is currently under review by the Mozilla store. The update will be automatically rolled out to our users very soon.
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 19130057, pred 14 dnevi
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 18492162, pred 14 dnevi
Ocenjeno z 1 od 5
— Uporabnik Firefoxa 14428622, pred 14 dnevi
Ocenjeno z 5 od 5
— OtaldoJao, pred 15 dnevi
Ocenjeno z 3 od 5
— Uporabnik Firefoxa 19124330, pred 15 dnevi
Decent App. but with latest update. Utterly Broken. causes Firefox to lag and slow down /freeze. Which it never did in the past.
Odgovor razvijalca
objavljeno ob pred 13 dnevi
Thank you for your review! We’re aware of this issue and have already released a hotfix, which is currently under review by the Mozilla store. The update will be automatically rolled out to our users very soon.
Ocenjeno z 5 od 5
— retired in NH 1949, pred 15 dnevi
Ocenjeno z 5 od 5
— Uporabnik Firefoxa 17641317, pred 15 dnevi
Ocenjeno z 3 od 5
— Uporabnik Firefoxa 19129248, pred 16 dnevi
All of sudden it keeps causing firefox to slow down to a stop when watching youtube, its always been great before this recent update..by reading others reviews their seems to be a fix incoming! hope so, i'll checking back here.. edit: 3 days and still no fix even though the devs have said these is a fix incoming...
Ocenjeno z 2 od 5
— Karagin, pred 16 dnevi
The current July 9th Update keeps causing FireFox to lag or slow down to the point of it's not working. Please fix this.
Odgovor razvijalca
objavljeno ob pred 16 dnevi
Thanks for reporting, the fix is currently being reviewed by the Firefox team. Hang tight!
Ocenjeno z 1 od 5
— RandomDudeOnline25, pred 17 dnevi
firefox says your slowing youtube.com down. Might want to fix that. I'm leaving it up in case i'm getting scammed. edit : It's still not working. I have contacted youtube about the issue as well now.
Odgovor razvijalca
objavljeno ob pred 17 dnevi
Thanks for reporting, we have a fix incoming
Ocenjeno z 5 od 5
— Alaukik Tripathi, pred 17 dnevi
Ocenjeno z 2 od 5
— TheGuiltyJoker, pred 17 dnevi
I've been using this for a few months now, and I love that it blocks and alerts me to unsafe websites.

However, recently I've been getting alerts from FireFox telling me that this addon is slowing down the browser.

I have no idea why this is happening as I haven't changed anything, so I don't know if it's an update that has caused it, but it needs to be investigated otherwise it's likely people could disable the addon.
Odgovor razvijalca
objavljeno ob pred 17 dnevi
Thank you for reporting, we are currently working on a fix; this is indeed a bug in the addon. We will get this out as fast as we can.
Ocenjeno z 2 od 5
— Gregg, pred 18 dnevi
The July 9th update has broken browser guard. It freezes everything and simply does not provide any benefit. In fact, I am now paying for something that breaks functionality across my browsers. I have no other extensions installed, and everything was fine before the update.

So I am paying for a service that actually causes vulnerabilities... Pretty unethical. I'll give it a few days for a hotfix... But there are other options that actually work so... Please fix this... I hate paying for things that actually make me unsafe...
Odgovor razvijalca
objavljeno ob pred 18 dnevi
Thank you for reporting, we are currently working on a fix. Next version should resolve this issue.

Reviews by the Mozilla team take a bit of time, so please bear with us.