Ocene za 1Password: Password Manager
1Password: Password Manager — 1Password
328 ocen
Odgovor razvijalca
objavljeno ob pred 3 letiHey there,
We’re sorry to hear you had a rocky start with 1Password. If you could reach out to our team at support@1password.com, we'd be happy to work with you to resolve the issues you're experiencing.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 14837670, pred 3 letiIt is not possible to log into EU based accounts.
Odgovor razvijalca
objavljeno ob pred 3 letiHey there! We're sorry to hear you're having trouble singing into .eu-based accounts. If you're still having this issue, reach out to us at support@1password.com and we'd be happy to help get things working properly again. - Ocenjeno z 1 od 5— Jacie, pred 3 letii have never been happy with 1Password. Too frustrating to use.
Odgovor razvijalca
objavljeno ob pred 3 letiThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17677976, pred 3 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 17313780, pred 3 leti
- Ocenjeno z 1 od 5— nswsdllc, pred 3 letiEverytime Fiefox updates, this plugin stops working and I have to reinstall it.
I don't know what was changed in one of the more recent updates but it seems to be hijacking the address bar and form fields in a way that I have to click multiple times to manually enter any text. ABNOXIOUSOdgovor razvijalca
objavljeno ob pred 3 letiHey there! We're sorry for the trouble. If you completely close and re-open your browser after an upgrade as been installed, this should get things back into working order. If not, send us an email at support@1password.com and we'd be happy to get to the bottom of things with you. - Ocenjeno z 1 od 5— eru, pred 3 letiMit diesem neuen Add-On ist es nicht mehr möglich ein Passwort einfach auf einer Website einzufügen! Sehr unpraktisch!
Odgovor razvijalca
objavljeno ob pred 3 letiThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17626661, pred 3 letiThey trashed my most used extension. 1Pw took a perfectly good extension and rendered it useless. Pop-up window blocks the very form items I want to complete. Show in Large Type, essential for filling in selecting character type verification now produces a much larger window that covers the fields I need to fill, cannot be moved, and disappears the moment you click off of it (it used to remain on screen until dismissed). Don't the developers actually use the product. I need to figure out how to revert to an earlier, functional version.
Odgovor razvijalca
objavljeno ob pred 3 letiThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 16500099, pred 3 leti1Pass killed what was a great experience, replacing it with garbage.
Odgovor razvijalca
objavljeno ob pred 3 letiThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have. Odgovor razvijalca
objavljeno ob pred 3 letiThanks for taking the time to leave us a review. We're sorry to hear you're not enjoying 1Password, and we appreciate you sharing your feedback with us. If you reach out to our team at support@1password.com, we'd be happy to work with you and answer any questions or concerns you have.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 17590225, pred 3 letiCan't work out what to do. Am I in 1Password or not?
Odgovor razvijalca
objavljeno ob pred 3 letiThanks for leaving us a review. This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17567002, pred 3 letiI don't know what's wrong with previous version, but the new one is close to unusable to me. It asks for master password almost every time I want to use it, after spending about 5 seconds thinking whether to ask it or not.
Odgovor razvijalca
objavljeno ob pred 3 letiHey there,
Thanks for leaving us a review! This seems like it would be best suited for our Support team. If you could send an email to support+x@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17564955, pred 3 letinew extension is terrible, old extension was much better
Odgovor razvijalca
objavljeno ob pred 3 letiHey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this. - Ocenjeno z 1 od 5— JS, pred 3 letiJust doing the upgrade to v8 and nothing but problems. Finally managed to get the extension installed and the icon showing up in the toolbar.
HOWEVER, 1Password does not let me use it without turning off "Never remember history" and/or "Always use private browsing mode". Never had this issue before so unsure why now, and can't seem to get an answer or solution from 1Password support.
Seems crazy to me that all of a sudden I have to give up privacy and browsing preferences to be able to use this program. Deal breaker for me so I'm hoping support can help in the end.Odgovor razvijalca
objavljeno ob pred 3 letiHey there,
1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.
If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page. Odgovor razvijalca
objavljeno ob pred 3 letiHey there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support+x@1password.com so our team can discuss this.- Ocenjeno z 1 od 5— Uporabnik Firefoxa 17538241, pred 3 leti
- Ocenjeno z 1 od 5— Granoblastic Man, pred 3 letiConstant issues all weekend starting 8/20. "Failed to load vault. ClientError: Failed to read response as "json""
Odgovor razvijalca
objavljeno ob pred 3 letiHey there! Thanks for leaving us a review!
This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 14402247, pred 3 letiI've been locked out of 1Password for 5+ days after an seemingly innocent upgrade. I have been unable to retrieve pwds or login on my iPhone and so called customer service has not even recognized the problem.
Excellent program until something goes wrong, then horrible, NON-EXISTENT, boilerplate customer service.Odgovor razvijalca
objavljeno ob pred 3 letiHey there!
We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened. - Ocenjeno z 1 od 5— Simse, pred 3 letihad to reinstall the extension on a fresh profile, and, o boy: 1pass does no longer give the usable functionality of days past: I do have expressively click on the 1pw extension in the bar and enter User/PW credentials, no fingerprint (as before), no direct popup near the formfields - pure just frustration.
So, decided to migrate all away from this stumbling fumbling frency... It used to be cool and nice, but UX just declined downhill with 1pass!Odgovor razvijalca
objavljeno ob pred 3 letiHi there,
We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.
Please send an email to support@1password.com so our team can discuss this. - Ocenjeno z 1 od 5— Uporabnik Firefoxa 13217247, pred 3 letiUpgraded to 1Password 8 and this extension. The extension never loads, just spins to oblivion. I'll probably be reverting to 7 and the (desktop required) version of the extension.
Odgovor razvijalca
objavljeno ob pred 3 letiHey,
I’m sorry to hear of the difficulty you are having with 1Password in your browser, it sounds like it may be having a hard time connecting with your 1Password app.
Can you give your computer a complete restart and if this doesn’t help then drop an email to support+x@1password.com where our team can assist further.
Thank you! - Ocenjeno z 1 od 5— Lawson, pred 3 letiUpgraded to version 8 for Mac yesterday and the extension for Firefox and Chrome does not work. I have deleted the extension from the browsers and reinstalled and they do not show up on the tool bar. The extension for Safari does work.
Odgovor razvijalca
objavljeno ob pred 3 letiHi there,
I’m sorry to hear of the trouble you are having with 1Password in your browser.
Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.
Looking forward to hearing from you. - Ocenjeno z 1 od 5— jzen, pred 3 letiThe Firefox add-on won't install so I haven't been able to use 1Password at all. Frustrated. All I get is "installation aborted because add-on appears to be corrupted". I've asked 1Password community support but no help yet.
Odgovor razvijalca
objavljeno ob pred 3 letiHi there,
I’m sorry to hear you are having difficulty installing 1Password in your browser.
Please can you send an email to support+x@1password.com where our team will be able to help get things working as they should be.
Thank you! - Ocenjeno z 1 od 5— Uporabnik Firefoxa 17488025, pred 3 leti
- Ocenjeno z 1 od 5— Renee SD, pred 3 leti
- Ocenjeno z 1 od 5— Uporabnik Firefoxa 15492987, pred 3 leti