Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
150 reviews
- Rated 1 out of 5by Firefox user 6131907, 4 days agoRecently started having problems where websites like Google would hang on initial navigation, sometimes for minutes at a time. The issue disappeared once I disabled this extension.
Developer response
posted a day agoHi there! Sorry for the trouble you're facing. We’d love to look into this further – could you please email our support team at support@nordpass.com with more details? They'll be happy to help! - Rated 1 out of 5by Mikoto_Ultrawide, 5 days agoWorked fine for ages as an app, then moved to a extension which i've had nothing but trouble with. After the last update it prevents firefox from accessing the internet. The old app was way better than this integrated extension version. As soon as my sub runs out i will be switching to something else.
Developer response
posted 4 days agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by DeadGirlRising, 6 days agoNoredPass is the absolute worst. I expected much more, like it works. No autofill, won't put in passwords, always have to type them in. Although the firefox password manager is far superior. Can I get my money back. At least half a years worth because that's at least how long this has been absolute garbage
Developer response
posted 4 days agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. Developer response
posted 4 days agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you.- Rated 1 out of 5by Firefox user 18823655, 7 days agoI have had nothing but trouble with nordpass and nord password vault. some times it works and I think that I have it set and then it will not work at all. I am spending more time tiring to get it working than on other actually using the computer for what it is meant for. Have tried to gget instructions on how to use but it does not seam to do any good.
Developer response
posted 4 days agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Firefox user 12756699, 18 days agoAutofill stopped to function after 2 days.
ETA: It's related to Dark Reader. Enabled Dark Reader breaks NordPass.
An issue, which is known since early 2024, I learned in Reddit.
Also, I already contacted the Software-Team from NordPass. Quite helpful! Albeit, they've confirmed the Dark Reader-Connection.Developer response
posted 4 days agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Bob, 21 days agoLook I am unable to use the Firefox PLEASE HELLP!!!!!! I still HATE your weak support and loosing the APP and every day loading extension updates
Developer response
posted 18 days agoHi, Bob. Sorry for your frustration. For the app disappearing or frequent updates, please email us at support@nordpass.com - Rated 1 out of 5by Wilhelm Andel, 24 days agoAs an EDP-professional for more than 50 years I find it extremely unprofessional how you guide add-on-users to NordVPN to setup NordPass. Having used LastPass for many years I will return to this software although I have paid for NordVPN.
Developer response
posted 18 days agoHi Wilhelm, we understand your frustration. Our intent is to enhance integration across our products for smoother user experiences. Your feedback is invaluable, and I've shared it with our product team. If you need assistance or have more thoughts to share, please reach out at support@nordpass.com. - Rated 1 out of 5by Firefox user 18960725, a month ago
- Rated 1 out of 5by Firefox user 12848094, a month ago
- Rated 1 out of 5by Firefox user 16413484, a month ago
- Rated 1 out of 5by Firefox user 18964465, a month agoThis add-on doesn't work. It won't autofill passwords on websites. I've tried to update both the add-on and the nordpass software (which is buggy too) but still no luck.
Developer response
posted a month agoHey! Apologies for the poor experience. If you can send over application logs to support@nordpass.com we will look into your case asap. Thank you:) - Rated 1 out of 5by Firefox user 18937095, 2 months ago
- Rated 1 out of 5by Firefox user 18612595, 2 months ago
- Rated 1 out of 5by Firefox user 18911113, 2 months agoDie Seite geht gar nicht mehr zu öffnen um sich anzumelden. Automatisches Ausfüllen ist eine Katastrophe. Sehr benutzerunfreundlich.
Developer response
posted 2 months agoSorry, dass Sie Schwierigkeiten hatten. Bitte kontaktieren Sie unser Support-Team per E-Mail (support@nordpass.com), damit wir Ihnen helfen können, das Problem zu lösen. - Rated 1 out of 5by Arafel, 2 months agoNever stays logged in; every time I open FF, it requires me to log on again. Sometimes doesn't fill passwords. What's the point of putting this out there if it doesn't work?
Developer response
posted 2 months agoHi Arafel, sorry about the hassle. Firefox may log out due to Autolock settings. Adjust them via NordPass Settings under the Security section. For password-fill issues, our team can help. Contact support at support@nordpass.com. - Rated 1 out of 5by Firefox user 18871040, 2 months ago
- Rated 1 out of 5by Firefox user 18862055, 3 months agoJunk software!! It doesn’t work with firefox (but also with other browsers). Norpass' developers, please stop suggesting users to contact support because support is UNABLE even to understand the problems. It's more than 10 day I have been writing to explain the problem and the only thing they do is continuosly ask the same questions instead to to solve problems!!! Look at the other reviews to see what is wrong with this junky add-on. Junky support too!
- Rated 1 out of 5by Firefox user 18875824, 3 months agoNord Pass on Firefox WILL NOT remain open, despite continually checking box to keep extension open. I reached out to Nord and never got help.
- Rated 1 out of 5by Firefox user 18867798, 3 months ago
- Rated 1 out of 5by Firefox user 16354450, 3 months ago
- Rated 1 out of 5by Firefox user 15188328, 3 months agoWindows Hello auth stopped working next week after 30d money back guaranty ended. Support is worthless... Now I have "premium" subscription of useless password manager. Does not recommend to anyone.
Developer response
posted 3 months agoHi, it's disappointing to hear about the Windows Hello issue. Our support team can definitely help with this. Could you reach out to them via email at support@nordpass.com? They'll do their best to assist you. - Rated 1 out of 5by kerry, 3 months ago
- Rated 1 out of 5by morbidelio, 3 months agoWindows Hello is not working after the last updates. If this doesn't get fixed I won't renew my subscription.
- Rated 1 out of 5by efri, 4 months agoTotally useless, it doesn't work with the (weekly) updates from different softwares. Bad purchase !