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Vurdering for Proton VPN: Fast & Secure

Proton VPN: Fast & Secure av Proton, Proton Team

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Vurdering av Firefox user 17948934
av Firefox user 17948934, 2 år sidan
It's great to finally have an extension option for connecting to ProtonVPN, but it seems to be a little buggy.

Every few minutes I get another notification saying a VPN connection has been established. I can turn off notifications, but it seems for whatever reason it is losing and reestablishing connection every few minutes, but doesn't provide any information as to why that's the case.
487 vurderingar
  • av Firefox user 18710229, 3 timar sidan
    Easy to install and to get it to work. Works like is should. Using on Linux, easy.
  • av Namecito, 16 timar sidan
    It never worked since I installed it like 3 weeks ago. But the Windows program works. But my case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN. Hope it can be solved.
  • av sushigal007, 3 dagar sidan
    Maybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.

    Svar frå utviklaren

    posta 2 dagar sidan
    Sorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • av jessy, 5 dagar sidan
  • av Firefox user 17274865, 6 dagar sidan
  • av Firefox user 19214598, 7 dagar sidan
    I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

    Svar frå utviklaren

    posta 7 dagar sidan
    Thank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • av Simon Bünemann, 7 dagar sidan
  • av AnonFF User, 8 dagar sidan
    What kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN

    Svar frå utviklaren

    posta 7 dagar sidan
    We're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.
  • av Firefox user 17720328, 10 dagar sidan
  • av Firefox user 19128527, 11 dagar sidan
    E P I C
  • av pj, 11 dagar sidan
    Please add an option to connect to last.

    Svar frå utviklaren

    posta 9 dagar sidan
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • av Gradivus, 12 dagar sidan
  • av Jesús F, 12 dagar sidan
    Es la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
  • av haytham, 17 dagar sidan
    thanks
  • av Ariel, 19 dagar sidan
    While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.

    Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.

    Svar frå utviklaren

    posta 15 dagar sidan
    We're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • av Firefox user 19157595, 19 dagar sidan
    Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил

    Svar frå utviklaren

    posta 15 dagar sidan
    The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • av SAW THET PHYO AUNG, 20 dagar sidan
  • av Firefox user 19127674, ein månad sidan
  • av Index, ein månad sidan
  • av Soni, ein månad sidan
    good for ubuntu linux
  • av Gex, ein månad sidan
  • av centurion 2000, ein månad sidan
  • av Firefox user 19114651, ein månad sidan
  • av Mech333, ein månad sidan
    Мне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.

    Svar frå utviklaren

    posta ein månad sidan
    We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
  • av Firefox user 17452551, ein månad sidan