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Private Internet Access av PrivateInternetAccess

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Vurdering av Firefox user 5755878
av Firefox user 5755878, 7 år sidan
I am not happy as this VPN service has affected my online banking access. I have received a notice form Microsoft Security to warn about unknown activity. I am still trying to access other issues that have been created by this specific VPN service. If their tech people in the next few days fail to sort out my issues I will cancel and demand a refund. They were rated high by PC Mag and while I read some negative comments about their service I went ahead with it due to the PC Mag rating. I should have paid attention to the negative comments which I might add also included comments about poor tech service. Additionally unlike other VPN services I have tried because they offered a free trial this one does not (Big mistake in my opinion on my part) Also now I have downloaded their system unlike other VPN services they do not provide a webpage logon to which I can go to find out possible solutions to my problems and as well how to temporarily log off their system, and in my view why? I also changed the settings on Google Chrome to both allow their system and to allow my speakers to work (another problem) and very apparently their Google Chrome extension is bogus as it did not change the problems

Svar frå utviklaren

posta 7 år sidan
Hello Bobfirefox,

We'd be more than happy to help you with the sites you access, security alerts you are seeing and other issues you may experience. Please contact us by opening a ticket so we can help you further: https://www.privateinternetaccess.com/helpdesk/new-ticket . Please use: ATTN: SMR in the subject.

- CS Team
364 vurderingar
  • av bmorejoe, 6 dagar sidan
  • av Coltaine, 2 månader sidan
  • av Pete, 3 månader sidan
    Works OK most of the time, but the connection just dies occasionally requiring switching to a different server. This can result in multiple active logins (ie Facebook). Desperately needs a kill-switch feature to block traffic when the VPN proxy server connection fails. Also needs an option to autostart the VPN with the browser startup.
    Over-all it does what I need, but plenty of room for improved reliability and features.
  • av Clark, 4 månader sidan
    This addon has never worked on firefox. For over 3 years. no issues with it on unix or windows but as an extension in browers never worked.
  • av Firefox user 18797758, 4 månader sidan
    A number of updates over the last year or so have removed servers from the available list until today there is only one server. The speed it bad and you constantly have to change servers to keep your connection working. You get logged out all the time. Use a different service.
  • av hobbyist, 5 månader sidan
    Simply the best. This is the serious team that protects your anonymity and privacy. I am a very long long user and in my opinion there is no competitor in the field in this price.
  • av Firefox user 16922588, 6 månader sidan
    I have been using PIA for 1 year. Love it. A lot of flexibility.
  • av toni, 7 månader sidan
  • av Artur, 7 månader sidan
    I am very pleased with the quality and effectiveness of this add -on. It is very helpful and complements the PIA VPN program (application). It has several options that strengthen anonymity on the Internet.
  • av Firefox user 18642842, 7 månader sidan
    This plugin causes conflicts with my Hikvision camera plugin. I can display my two cameras on the web gui when this plugin is disabled. However, when this plugin is enabled it interferes and causes the video window to be too large and offset to the right (so the second camera is not visible).
  • av Celeste, 8 månader sidan
    <\3 $$$
  • av Firefox user 18617058, 8 månader sidan
  • av uzer010101, 9 månader sidan
    10+ years and no issues, no troubles, no competitor, works fine on windows, ubuntu, arch linux, in vms.
  • av farts, 9 månader sidan
  • av Firefox user 14609082, 10 månader sidan
    Always goes down for extended periods of time. It shows it's connected but you can't load pages. Sometimes reinstalling gets it working again but only lasts a short while.
  • av Firefox user 17025688, 10 månader sidan
    Servers frequently drop out and stop working, and when that's not the issue it completely messes up and "Fails to Authenticate" forcing me to have to resign in. It's a bloody unreliable hassle that has been happening for the past year.
  • av Firefox user 13428239, eit år sidan
  • av Joshy, eit år sidan
  • av catch22, eit år sidan
    10+ years use no issues one of the safest trusted and reliable on win nix and others
  • av Firefox user 17596741, eit år sidan
    Why is it that EVERY SINGLE TIME I start up this addon I have to flip through the entire list of regions 10-20 times just to find 1 working connection?
  • av mikeeu, eit år sidan
    Doesn't have all server location for whatever reason. Entirely useless
  • av bro, eit år sidan
    Used to work for me although it sometimes just disconnect and need to retype password. Now, I cant even connect to the internet when it is on in firefox (works on brave tho) . Looks like I wont be renewing my subscription.
  • av Fire.Fox, eit år sidan
  • av Dextofen, eit år sidan
  • av Ujjwal Aryan, eit år sidan