NordVPN - a VPN proxy extension for Firefox에 대한 리뷰
NordVPN - a VPN proxy extension for Firefox 제작자: NordVPN
리뷰 2,576개
개발자 답글
5달 전에 게시됨Hello. Could you please provide more details on what you are referring to? Please know that our support team is available 24/7 and can assist you via support@nordvpn.com! -E.G.- 5점 만점에 5점Firefox 사용자 15111709 님, 5달 전
- 5점 만점에 2점Firefox 사용자 18756651 님, 5달 전I've been using this plugin for 3 years. There is always some problem with it. Either it is impossible to log in or so slow better turn it off. 30% of the time working well, but the rest are just time wasting. But what I couldn't understand in 3 years, why do we have to sign in almost daily ??? We don't need customer support team BS, just a problem free plugin!
개발자 답글
5달 전에 게시됨Hello, we are sorry to hear about the issues you are experiencing. As a first step, we recommend reinstalling the browser extension, as this often helps. However, if the situation does not improve, we do suggest reaching out to our support team at support@nordvpn.com, they will be more than happy to assist you further. -E.G. 개발자 답글
6달 전에 게시됨Hello. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I- 5점 만점에 5점Firefox 사용자 17223604 님, 6달 전
- 5점 만점에 4점Firefox 사용자 14509604 님, 6달 전
- Приложение требует регистрацию, проходишь по ссылке для регистрации, там окно "Вы заблокированы". И так несколько раз. Приложение устанавливаю впервые, так что причин отхватить бан нет. Что ж, удаляю и ставлю единицу за потрясающий сервис.
P.S. Попыталась вернуться к этому приложению, не открывается ни та страница, что должна открываться при нажатии кнопки Log in, ни nord-help.net.개발자 답글
6달 전에 게시됨Здравствуйте! Попробуйте зарегистрироваться по ссылке nord-help.net, если та, которую вы используете, заблокирована. Если у вас продолжают возникать проблемы, свяжитесь с нами по адресу support@nordvpn.com, и мы внимательно рассмотрим проблему! -Neo - 5점 만점에 1점Firefox 사용자 18727525 님, 6달 전
- 5점 만점에 2점Firefox 사용자 18742813 님, 6달 전
개발자 답글
6달 전에 게시됨Hello there! Thank you for the 5-star review! We are happy to hear that everything is working as expected. -E.G.- From time to time the addon is logged off from my account and as the addon is always connected to a vpn server I am unable to open any websites.
The addon will keep trying to connect to a vpn server and fail because is no longer authenticated.
When it logs off the addon window change and it only shows the login button, without the option to disconnect. The only way to fix is to remove the addon and install it back.개발자 답글
6달 전에 게시됨Hello, Luiz, we are sorry to hear about the issue you are encountering. If reinstalling the browser extension does not resolve the problem permanently, please reach out to our support team at support@nordvpn.com. They will be glad to investigate further and assist you accordingly. -E.G. - 5점 만점에 5점Firefox 사용자 18703318 님, 6달 전Very happy, easy to use even for an old man like me. Seems fast enough, I feel safer on line.
개발자 답글
6달 전에 게시됨Hello. It's exciting to hear you found our service easy to use! It's very important to us. Thank you for your feedback! -Neo 개발자 답글
6달 전에 게시됨Здравствуйте, нам жаль слышать, что что-то не работает так, как ожидалось. Пожалуйста, свяжитесь с нашей службой поддержки по адресу support@nordvpn.com, они с радостью помогут вам и обеспечат работу сервиса в соответствии с его назначением. -E.G.개발자 답글
6달 전에 게시됨Bonjour ! Nous sommes heureux que vous appréciez notre service ! Votre satisfaction nous motive à continuer à nous améliorer. -E.G.- 5점 만점에 3점Firefox 사용자 18443852 님, 6달 전Their service deteriorated rapidly since about a year and a half ago. Speeds were secretly throttled, DNS was leaking, and frequent connection problems. I was strongly against using Nord. Recently it seems most of those problems were finally reverted/fixed and now back to normal. While it took way way too long, I can change my review to neutral for now. Hopefully it only gets better from here and they dont mess things up again.
개발자 답글
6달 전에 게시됨Hello. Thank you for sharing your feedback. Do not hesitate to contact our customer support team whenever you experience any issues with our VPN app. Our customer support team is online 24/7 at support.nordvpn.com. -D.I - 5점 만점에 1점Firefox 사용자 18028525 님, 6달 전
개발자 답글
6달 전에 게시됨Hello. Our service is being blocked in Russia which in return does not allow you to reach our website. Please reach out to us via email at support@nordvpn.com and we will help you out. -D.I- 5점 만점에 1점Firefox 사용자 18257982 님, 6달 전Everyone says it's fast but it takes 10 minutes to connect to a server and even then disconnects randomly or loses any connection at all, so the process repeats several times an hour.
개발자 답글
6달 전에 게시됨Hello! We are sorry to hear about your experience. It would be best if you could contact our support team via live chat at support.nordvpn.com so we can take a closer look at your situation. Our team is accessible 24/7. - K.S