Proton VPN: Fast & Secure のレビュー
Proton VPN: Fast & Secure 作成者: Proton、 Proton Team
合計レビュー数: 481
- 5 段階中 5 の評価bigblast181 によるレビュー (8ヶ月前)
- 5 段階中 1 の評価Anstro Pleuton によるレビュー (8ヶ月前)Can't even select a server in free tier
I read through other reviews and stumbled across EnbyTea's review. This is exactly what my frustration is:
> free version is useless since you can't select countries in it anymore. If you're going to pay money for a VPN do it elsewhere.
The developer's response is also useless:
> The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (["URLs are not allowed." says mozilla]).
If you are providing free version, do it right. This does not make any sense to just randomly connect to some random freaking server. You either make a really good free version or none at all. Everything in between will ALWAYS result in extremely terrible user experience. This is why, I will never be upgrading. I will just go ahead and find other extension for a better free experience.開発者の返信
投稿日時: 8ヶ月前Our mission is to make online privacy accessible to all, and that's why we offer a Free plan that costs $0. Our free VPN has no ads, no logs, and is as secure & private as our paid plans. It's made possible thanks to the support from our paid users, and NOT your data. With that in mind, certain features and functionalities are necessarily available only on our paid plans. 開発者の返信
投稿日時: 8ヶ月前Sorry to hear about the trouble. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support-form with more details so we can help you troubleshoot.- Beyaz-Kara liste olmasını beklerdim. [White-Blacklist] (Geliştirici "Lütfen kodlayınız. demek istedi ya la, enaktarın neyini kodlayım!")
“Not active on every website or active only on this website” We didn't ask you to reinvent America. I think you are using stalling tactics because you don't want to do it. I made a comment like this for an application I don't want to name, I was directed to the website, but the website feedback form was not working. I hope I made myself clear.開発者の返信
投稿日時: 8ヶ月前Would you mind clarifying your review further? We'd be more than happy to help with anything, but we need to have a clear understanding first. Please contact us at https://protonvpn.com/support-form if you have any specific questions, concerns, or requests regarding Proton VPN. - Mostly works well on Windows 11, until your computer goes to sleep. After you wake it up, Firefox has no Internet connectivity until you close and reopen Firefox, or disable the Proton VPN extension.
Developer response:
"Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at [support form URL] with more details so we can investigate the behavior further."
My response to developer:
I filed a support request with details last week and haven't heard anything. I'm disappointed to see a response to my review here before getting a response from support. But since I'm getting a response here:
Windows 11 23H2 build 22631.4460
Firefox 132.0.2
Proton VPN 1.2.3
No error messages (unless I open up the Browser Console)
Other extensions in use include uBlock Origin and DuckDuckGo Privacy Essentials.
The problem immediately goes away when I disable Proton VPN after waking from sleep. I can quickly toggle the extension off and back on and Proton reconnects and everything works from that point.開発者の返信
投稿日時: 8ヶ月前Sorry to hear that. Could you share more details about the issue? What version of Firefox do you currently have installed? Are you receiving any error messages after waking the device from sleep? Are you using any other extensions for privacy/security purposes? Contact us at https://protonvpn.com/support-form with more details so we can investigate the behavior further. - 5 段階中 5 の評価Firefox ユーザー 16066501 によるレビュー (8ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 14779222 によるレビュー (8ヶ月前)
- 5 段階中 1 の評価_KingClown によるレビュー (8ヶ月前)Dude, I can't even access anything from how slow it is on Free. I can't even access YouTube or anything, no website can load.
開発者の返信
投稿日時: 8ヶ月前That doesn't sound right. Connection speeds can be influenced by numerous factors such as your native ISP speed, location, server load, network setup, etc. You could try some of the tips at https://protonvpn.com/support/increase-vpn-speeds to improve your connection speeds. If the issue persists, contact us at https://protonvpn.com/support-form so we can assist you further. 開発者の返信
投稿日時: 8ヶ月前We're sorry about that. Unfortunately, Russia is one of the restrictive countries that are blocking VPN connections, which is the reason you're experiencing this issue. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.- 5 段階中 1 の評価Firefox ユーザー 18562084 によるレビュー (9ヶ月前)
- 5 段階中 5 の評価Firefox ユーザー 15396036 によるレビュー (9ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 18681678 によるレビュー (9ヶ月前)
開発者の返信
投稿日時: 9ヶ月前The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice (https://protonvpn.com/pricing).開発者の返信
投稿日時: 9ヶ月前We're sorry to hear that. Our team is working hard on improving our infrastructure and our protocols so that all our users are able to connect. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.- 5 段階中 5 の評価Firefox ユーザー 17816943 によるレビュー (9ヶ月前)
- 5 段階中 5 の評価Firefox ユーザー 18672004 によるレビュー (9ヶ月前)
- 5 段階中 1 の評価Firefox ユーザー 18034633 によるレビュー (9ヶ月前)