NordVPN - a VPN proxy extension for Firefox のレビュー
NordVPN - a VPN proxy extension for Firefox 作成者: NordVPN
合計レビュー数: 2,583
- 5 段階中 5 の評価Firefox ユーザー 17384377 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Здравствуйте. Если у вас возникла проблема с услугой VPN, сразу же обращайтесь к нашей команде службы клиентской поддержки. Мы круглосуточно готовы помочь вам по адресу support.nordvpn.com. -N.L.- 5 段階中 5 の評価qUeLo_Vero によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hello! We apologize for the inconveniences. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo開発者の返信
投稿日時: 3年前Hello and thank you for the feedback. Our team is aware of the issue with the extension update and is working continuously to resolve it, however, no ETA as of yet. -Neo- 5 段階中 4 の評価Firefox ユーザー 17379316 によるレビュー (3年前)Firefox extension says connection is secured but what is my IP shows my IP and not a nord IP, what is the point in paying for a service that does not work? (1 star)
EDIT: the extension now works fine and what is my IP shows wherever i select, no issues so far. (4 stars)開発者の返信
投稿日時: 3年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to troubleshoot the issue. -Neo - 5 段階中 4 の評価Kuhano Na Pari によるレビュー (3年前)Logged-in, connected, extension says my traffic is secure, but "what's my IP" still shows my home IP address. Obviously this doesn't work and it's dangerous to mislead people by telling them they are protected when that is not the case.
Tested on macOS and Manjaro linux.
EDIT:
I've contacted support (2022-04-18) - the conclusion was that extension is in fact not working (something about Mozilla pushing and old version of extension instead of your latest release).
Regardless, there is no warning about this anywhere on your website, even when clicking on Firefox extension (in download section of the webpage).
People are being misled into thinking they're safe, when they aren't, which is a serious security issue and irresponsible on your part.
EDIT 2:
New version of extension works well.開発者の返信
投稿日時: 3年前Hello. Have you tried contacting our customer support team to find out what could be causing the issue? We strongly advise you to reach out to them. Our team is ready to help 24/7 at support.nordvpn.com. Thank you! -N.L. - 5 段階中 5 の評価Sparklejoy によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 17375793 によるレビュー (3年前)why i can't log in ??? i insert right user and password but with this new version i gave everytime error it's impossibile worked as well before it
開発者の返信
投稿日時: 3年前Hello. Please contact our customer support, for them to take a closer look at the issue. We would be happy to help you out on this issue resolve. Our team is online 24/7 at support.nordvpn.com. -N.L. - 5 段階中 5 の評価Firefox ユーザー 14866373 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 13501617 によるレビュー (3年前)Login does not work when Multi-factor authentication (MFA) is enabled.
開発者の返信
投稿日時: 3年前Hello. Please contact us at support.nordvpn.com so we can check what could be causing the issue you are experiencing. Thank you! -A.Z - 5 段階中 5 の評価Firefox ユーザー 13380296 によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 17373312 によるレビュー (3年前)Does nothing!
brand new install and DL of MACOS/ Firefox and NordVPN.
I am authenticated, and have visited no sites so my cookies and cache would be of no issue here. BRAND NEW INSTALL
What is my IP - returns my IP address. not a Nord IP. pointless
STOP ASKING PEOPLE TO RE-INSTALL THE APP TO GET IT WORKING AGAIN THIS IS A BS RESPONSE TO CUSTOMERS WHO HAVE PAID FOR YOUR APP.
SORT IT OUT!
YOU GUYS NEED TO FIX THE ISSUES!開発者の返信
投稿日時: 3年前Hello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com so we could take a better look at what could be causing the issue. Thank you! -Neo - 5 段階中 4 の評価Firefox ユーザー 15004969 によるレビュー (3年前)
- 5 段階中 5 の評価Angelickall によるレビュー (3年前)