Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
425 reviews
- Rated 5 out of 5by SpikeyVash, 18 hours ago
- Rated 4 out of 5by Firefox user 19008943, 2 days ago
- Rated 5 out of 5by Beren, 2 days ago
- Rated 1 out of 5by John, 3 days agoShows a message "NetworkError when attempting to fetch resource." and a button "update" upon clicking it, it just redirects me to the page of this extension.
Developer response
posted 3 days agoSorry to hear that. Could you share more details about this issue? Are both your browser and the Proton VPN extension up to date? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services? Contact us at protonvpn.com/support/contact so we can help you troubleshoot. - Rated 1 out of 5by QuarkZ, 4 days agoAs many others have pointed out, this extension is crap. It regularly disconnects so pages won't load, as in, very frequently, making it extremely annoying to use...
Developer response
posted 3 days agoThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS services? Contact us at protonvpn.com/support/contact so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 19003232, 5 days agowork great on all browsers incl Firefox. easy to use, connect/disconnect, and allows split tunneling
- Rated 5 out of 5by Firefox user 18992771, 11 days ago
- Rated 5 out of 5by Firefox user 18986269, 14 days ago
- Rated 3 out of 5by Firefox user 18984211, 16 days ago
- Rated 1 out of 5by Firefox user 18373790, 16 days ago
Developer response
posted 18 days agoSorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot.- Rated 5 out of 5by era, 20 days ago
- Rated 4 out of 5by Firefox user 18639432, 20 days ago
- Rated 2 out of 5by misty, 20 days agothe best free VPN available but the only problem is it doesn't work like half of the time and gets stuck loading forever so I have to turn it off
Developer response
posted 20 days agoThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS services? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. - Rated 1 out of 5by Firefox user 17603376, 21 days agoTotally unreliable. Icon on app in tool bar often shows wrong status. Often hangs. Blocks after suspend and have to turn extension off then on again. As bad as Proton's Linux VPN app, wish I wasn't a paying customer.
Developer response
posted 20 days agoWe're sorry to hear that. Could you share more details about these issues? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are your browser and the Proton VPN extension up to date? Please contact us at protonvpn.com/support/contact with more details so we can help. - Rated 5 out of 5by RedWolfGTR, 22 days ago
- Rated 5 out of 5by SHVED, 23 days ago
- Rated 1 out of 5by Aquapura, 23 days agoТакая же не работающая помойка, как и на андроиде. Не рекомендую.
Developer response
posted 23 days agoSorry to hear that. Could you share more details on what exactly doesn't work? Are you having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 18909402, a month ago
- Rated 5 out of 5by Arslan Arslan, a month ago
- Rated 4 out of 5by Einar Ólafsson, a month agoIt work mostly well, but it will have issues reconnecting if the computer goes to sleep or if Firefox serivce get interutped in some way. The extentions does not seem to be listed on Proton support pages, so not sure either where to report these issues or find forums to discuss issues.
Developer response
posted a month agoSorry to hear that. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can investigate the issue further. - Rated 5 out of 5by Firefox user 18958776, a month agoMy original review is below, but since writing this original review I've actually had essentially zero issues so I'm not sure whether an update was pushed out, or it works better on a new version of FireFox or what but I'm very happy with it now.
Original review below
When it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.Developer response
posted a month agoSorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.
Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms. - Rated 5 out of 5by Firefox user 17710924, a month ago
- Rated 1 out of 5by Dr. B. R. Shriradhakrishnasharnam, a month agoNot available for Firefox on Android, so I have no choice other than to skip it.
Developer response
posted a month agoThe browser extension is currently not officially supported on Firefox for Android, however, we will work on a mobile-friendly version in the future. In the meantime, you can download the native Proton VPN app at protonvpn.com/download-android.