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Runs JavaScript to enable auto transfer to a Survey Dynamix survey when a call ends on Genesys Cloud

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A proposito de iste extension
The Survey Dynamix add-on fixes the problem of Genesys Cloud agents accidentally ending interactions without transferring the caller to a survey. The solution is very simple. When you click End Call, the add-on kicks in and chooses the option to transfer the caller to a secure call flow or queue instead.
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Ligamines del additivo
Version
1.0
Dimension
32,81 KB
Ultime actualisation
לפני 4 שנים (27 יוני 2021)
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Licentia
Licentia public Mozilla 2.0
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