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Recensiones de Proton VPN: Fast & Secure

Proton VPN: Fast & Secure per Proton, Proton Team

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Recension de Usator de Firefox 18958776
per Usator de Firefox 18958776, 3 moannen lyn
When it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.

Responsa de disveloppator

publicate 3 moannen lyn
Sorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.

Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms.
487 recensiones
  • per Usator de Firefox 18710229, 14 oeren lyn
    Easy to install and to get it to work. Works like is should. Using on Linux, easy.
  • per Namecito, ien dei lyn
    It never worked since I installed it like 3 weeks ago. But the Windows program works. But my case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN. Hope it can be solved.
  • per sushigal007, 3 dagen lyn
    Maybe it's because I'm on the Windows 7 ESR version of Firefox, but this addon just doesn't work for me at all, clicking on it just gives me a "NetworkError when attempting to fetch resource" message. A pity because I have the standalone program and the android app and love them both, but sometimes I just want to use a VPN for a couple of websites rather than for all my internet traffic.

    Responsa de disveloppator

    publicate 3 dagen lyn
    Sorry to hear that. Could you share more details about this issue? Which specific version of your browser and the Proton VPN extension do you have installed? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • per jessy, 5 dagen lyn
  • per Usator de Firefox 17274865, 7 dagen lyn
  • per Usator de Firefox 19214598, 7 dagen lyn
    I need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)

    Responsa de disveloppator

    publicate 7 dagen lyn
    Thank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?

    Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • per Simon Bünemann, 8 dagen lyn
  • per AnonFF User, 8 dagen lyn
    What kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN

    Responsa de disveloppator

    publicate 8 dagen lyn
    We're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly.
  • per Usator de Firefox 17720328, 11 dagen lyn
  • per Usator de Firefox 19128527, 12 dagen lyn
    E P I C
  • per pj, 12 dagen lyn
    Please add an option to connect to last.

    Responsa de disveloppator

    publicate 9 dagen lyn
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • per Gradivus, 12 dagen lyn
  • per Jesús F, 13 dagen lyn
    Es la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
  • per haytham, 17 dagen lyn
    thanks
  • per Ariel, 20 dagen lyn
    While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.

    Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.

    Responsa de disveloppator

    publicate 15 dagen lyn
    We're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • per Usator de Firefox 19157595, 20 dagen lyn
    Чтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил

    Responsa de disveloppator

    publicate 15 dagen lyn
    The extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.
  • per SAW THET PHYO AUNG, 21 dagen lyn
  • per Usator de Firefox 19127674, ien moanne lyn
  • per Index, ien moanne lyn
  • per Soni, ien moanne lyn
    good for ubuntu linux
  • per Gex, ien moanne lyn
  • per centurion 2000, ien moanne lyn
  • per Usator de Firefox 19114651, ien moanne lyn
  • per Mech333, ien moanne lyn
    Мне что ли нужно включать ВПН чтобы обновить ВПН? Плохо.

    Responsa de disveloppator

    publicate ien moanne lyn
    We're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
  • per Usator de Firefox 17452551, ien moanne lyn