Not sure who I am more unhappy with Webroot or Lastpass but I had to make a LastPass account through Webroot to store my passwords. Been using Webroot for years and very happy. Now somehow I am locked out of my LastPass account because I "forgot password" I had written it down so I don't know how that happened can't recover it so now I have to get a new account with a new email. No longer can be attached to Webroot. So disappointed to lose 8+ years of passwords

Very convenient

Used to be a great service. I was subscribed for years until an update broke the addon on my home computer and my work computer.

Customer Support takes days at a time to reply to my messages and then they "resolved" my ticket without doing a thing after two months!

I then asked for a refund for my annual subscription which still has 9 months paid for. They said that while they normally offer refunds they wouldn't refund me.

I have switched over to Bitwarden. Fortunately it was simple to export my LastPass passwords and transfer then to Bitwarden.

After fresh installation, LastPass offers to update itself. Then it always hangs showing a popup "One moment LastPass is updating"

This plugin is very bad written. It does scan every webpage when there is a form field. You can not disable this, neither you can exclude pages in the extension to be scanned. At moments it fills in form fields without authorisation. It is a violation of privacy and it does slow down firefox, especially when you are in such thing like an admin section of a website. After reports to Lastpass, they suggest to disable the plugin and use only the password manager through their website, but after 2 years doing so, they did not solve the issue at all. I suspect they like to monitor our visits to websites to metric our behavior. Do not use it.

Ich kann aus Webseiten keinen Eintrag erstellen: Fehlermeldung mit Invalid Response. Ich kann kein Login mit manuell eingegebenen Logindaten durchführen, weil diese jedes Mal fehlerhaft übertragen werden.
Auch auf der Website selber gibt es mehrere Fehler, aber das Plugin funktioniert auch nach Reboot, Neuinstallation Firefox und Neuinstallation AddOn nicht.

I remember using LastPass years ago, but it has gotten WAY worse since then. AutoFill doesn't work, I have to choose the entries manually and there is a huge delay before the logins are showing up. Also I can't select them with the arrow keys.

This is a great site and love the fact I don't have to remember all the various passwords for all the different sites. I find it easy to use and it has been very reliable for me as I have used LastPass for several years now and had no problems whatsoever.