Hey there! Thanks for leaving us a review!

This seems like it would be best suited for our Support team. If you could send an email to support@1password.com, we'd be happy to work with you and get 1Password working the way it should.

Hey there,

1Password for Firefox needs the ability to write to the local database to store data. If Firefox is configured to always launch in Private Browsing mode, then 1Password doesn't have the ability to write to that local database.

If you'd like to use 1Password in Firefox as well as browse in Private Browsing mode, configuring Firefox to not open in Private Browsing mode automatically, then manually launching a Private Browsing window would be your best bet. You can configure 1Password to be allowed in Private Browsing mode in the extension settings page.

Hey there! Thank you so much for this great 5-star review!

We really appreciate your support and help in sharing the word about us.

Hey there!

We’re sorry to hear your support experience was less than stellar, but we’d love to help make things right. If you’d be willing to send an email to support+social@1password.com along with your support ID (ABC-12345-123) we’ll have someone follow up and look into what happened.

Hi there,

We’d love to hear your thoughts and ways in which you feel this version of 1Password in the browser can be improved.

Please send an email to support@1password.com so our team can discuss this.