Recensions par Proton VPN: Fast & Secure
Proton VPN: Fast & Secure di Proton, Proton Team
Recension di Utent Firefox 18857006
Valutade 1 su 5
di Utent Firefox 18857006, viisi kuukautta sittenpaying customer here. I constantly have to re-sign in again and again, this happens every few days. no other extensions active.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.
the worst is that sometimes I don't realize i'm not connected. other times i have to restart the browser to let me connect to the internet.
used a competitor before, for a year, none of these problems.
Rispueste dal svilupadôr
publicât ai viisi kuukautta sittenSorry to hear that. Could you describe the issues further? Are you getting automatically logged out of the extension? What are the specific steps you're taking that lead to the behavior? Are you receiving any error messages?
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
Furthermore, what version of your browser and the Proton VPN extension do you currently have installed? Are you using any other extensions for privacy/security purposes? Please contact us at protonvpn.com/support/contact with more details so we can assist you further.
484 recensions
- Valutade 5 su 5di jessy, viisi tuntia sitten
- Valutade 5 su 5di Utent Firefox 17274865, päivä sitten
- Valutade 4 su 5di Utent Firefox 19214598, kaksi päivää sittenI need to reboot the extension whenever I switch wifi networks or else every few days. I routinely keep about:addons open so I can turn the extension off and on again. When I click the extension icon in the toolbar in this state, it just shows me a loading spinner. Besides this hiccup, the extension works great. (I am a subscriber.)
Rispueste dal svilupadôr
publicât ai kaksi päivää sittenThank you for your review. Could you share more details about the behavior? Are you receiving any error messages at any point? Do you have any other extensions installed for privacy/security purposes? Are you able to consistently reproduce the issue?
Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Valutade 5 su 5di Simon Bünemann, kolme päivää sitten
- Valutade 1 su 5di AnonFF User, kolme päivää sittenWhat kind of garbage free vpn requires users to register an account? Oh thats right, Proton VPN
Rispueste dal svilupadôr
publicât ai kolme päivää sittenWe're sorry to hear that. A Proton VPN account is required in order to utilize the browser extension. Keep in mind, however, that having an account does not endanger your privacy and security in any way. Nonetheless, we've shared your feedback with the team accordingly. - Valutade 5 su 5di Utent Firefox 17720328, kuusi päivää sitten
Rispueste dal svilupadôr
publicât ai neljä päivää sittenThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels for any news and updates.- Valutade 5 su 5di Gradivus, seitsemän päivää sitten
- Valutade 5 su 5di Jesús F, kahdeksan päivää sittenEs la mejor VPN como App en Android, en Windows y como complemento en Firefox (cuando solo la necesitas en un browser). La mejor con mucha diferencia.
- Valutade 3 su 5di Ariel, 14 päivää sittenWhile this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.Rispueste dal svilupadôr
publicât ai 10 päivää sittenWe're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further. - Valutade 1 su 5di Utent Firefox 19157595, 14 päivää sittenЧтобы включить ВПН, нужно сначала его обновить, а при нажатии на кнопку обновления выкидывает на страницу дополнения. Замкнутый круг, бесполезная трата времени и сил
Rispueste dal svilupadôr
publicât ai 10 päivää sittenThe extension should be updated automatically. Have you made sure that automatic updates are allowed for the Proton VPN extension in your Firefox extension settings? If so, and the behavior persists, contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Valutade 1 su 5di SAW THET PHYO AUNG, 16 päivää sitten
- Valutade 5 su 5di Utent Firefox 19127674, 22 päivää sitten
- Valutade 5 su 5di Index, 22 päivää sitten
- Valutade 1 su 5di Gex, 24 päivää sitten
- Valutade 1 su 5di centurion 2000, 25 päivää sitten
- Valutade 5 su 5di Utent Firefox 19114651, kuukausi sitten
Rispueste dal svilupadôr
publicât ai kuukausi sittenWe're sorry to hear that. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.- Valutade 1 su 5di Utent Firefox 17452551, kuukausi sitten
- Valutade 1 su 5di Dragon56, kuukausi sitten(После установки требует обновить его. ) Я немного некорректно / неправильно выразился данный впн просто не может подключится выдавая вот это при его открытии - NetworkError when attempting to fetch resource. Ну в любом сучили он не работает в России из за агрессивных блокировок.
Rispueste dal svilupadôr
publicât ai kuukausi sittenWe're sorry to see that you're dissatisfied. Could you clarify your review further? What are the exact steps you're taking that lead to the behavior? Are you receiving any error messages? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.
On another note, keep in mind that Russia is among the restrictive countries that are blocking VPN connections. Our teams are working to resolve the issue, but the restrictions are especially aggressive. For now, we suggest using the Quick connect option to try and establish a connection. Also, make sure that your browser and the Proton VPN extension are always up to date. - Valutade 5 su 5di Ferran Buireu, kuukausi sittenTeniendo la VPN del OS es bastante innecesaria pero te puede salvar de un apuro.
- Valutade 2 su 5di Paolo, kuukausi sittenSeems that Proton is not checking their Proxy LetsEncrypt Certificates. Therefore those Proxies are no longer available. The Proton VPN Firefox Extension could do a self check and provide better user experience in these situations. Does Proton doesn't have an automatic Flow at their servers?