Reviews for NordPass® Password Manager & Digital Vault
NordPass® Password Manager & Digital Vault by NordVPN
164 reviews
- Rated 1 out of 5by grouchy, 15 days agoToo many confusing passwords to remember which is which! I don't like it and guess I'll have to get out of Nordpass for a Password Manager that is reasonable!
Developer response
posted 14 days agoHi there! Sorry to hear you're having trouble — we truly appreciate you bringing this to our attention. We're actively working on improving this experience and would love to hear more about both your current experience and your ideal login process.
Feel free to share your thoughts with our support team at support@nordpass.com or via live chat on our Help Center https://support.nordpass.com/hc/en-us
Your feedback helps us build a better experience for you! - Rated 1 out of 5by Firefox user 17203446, 15 days ago
- Rated 1 out of 5by Firefox user 19111891, 16 days agoUsed to work fine, now every day it seems worse and worse. Mobile and the desktop seem very buggy now with detecting autofill, or staying logged in even when you have selected to not log you out.
Developer response
posted 14 days agoHi there, sorry you're facing issues with autofill and staying logged in. Could you reach out to our support team at support@nordpass.com? They'll help troubleshoot the bugs you're experiencing on both desktop and mobile. - Rated 1 out of 5by Siri, 17 days agoMac user here. Sometimes it works, but more often it doesn’t. Almost every time I have to open the Desktop app, copy the password, and paste it. Or if it is a new password, open the desktop app, copy the details, and save the new password. That’s almost useless as an extension. I have better ways to store personal data than to pay a useless app to work as a locked text file.
Developer response
posted 14 days agoHey there! Sorry for the trouble you're facing on Mac. Could you please email our support team at support@nordpass.com with more details about the issue? We'd love to help and get this sorted out for you. Your experience matters to us. Developer response
posted 14 days agoHi there! 🚀 Getting started with NordPass is easy! You can check our quick onboarding guide here: support@nordpass.com for help. Feel free to reach out if you need assistance! 😊- Rated 1 out of 5by FahQNordPass, 20 days agoWorks great...when it works.
Honestly what is the point of a password extension that logs itself out every day (on a private computer - I know because I check the box that this is a private computer), then asks you for not one, but two 12 character + symbol + number passwords to log back in simply to then ask you to confirm your password for the dozens of sites it claims to store for you? EVERY DAY.
You would think the password saver would be good as saving its own password(s).
Pain in the ass. - Rated 1 out of 5by Firefox user 19087443, 25 days ago
Developer response
posted 25 days agoHi there, sorry to hear you're having a bad experience. Could you drop us a message to support@nordpass.com? We’d love to hear your feedback and help you out!Developer response
posted a month agoHi there! Sorry to hear you're having trouble. Currently, storing and auto-filling 2FA codes in Vault is only available for Business users. You can learn more here: [https://support.nordpass.com/hc/en-us/articles/13876344728849-How-to-set-up-2FA-codes-with-NordPass-Authenticator] 🔐- Rated 1 out of 5by Firefox user 19045924, a month ago
- Rated 1 out of 5by Skinner, a month ago
- Rated 1 out of 5by Firefox user 19033812, 2 months agoQuelque chose de si compliqué avec XXX mots de passe !Je ne comprends rien mais NORD VPN A encaissé. Escroquerie
Developer response
posted 2 months agoSalut ! Désolé pour la confusion. Pour de l'aide sur l'utilisation de NordPass, veuillez contacter le support : support@nordpass.com. Ils seront ravis de vous aider ! - Rated 1 out of 5by Firefox user 19032830, 2 months ago
- Rated 1 out of 5by Paul, 2 months ago
- Rated 1 out of 5by Firefox user 6131907, 2 months agoRecently started having problems where websites like Google would hang on initial navigation, sometimes for minutes at a time. The issue disappeared once I disabled this extension.
Developer response
posted 2 months agoHi there! Sorry for the trouble you're facing. We’d love to look into this further – could you please email our support team at support@nordpass.com with more details? They'll be happy to help! - Rated 1 out of 5by Mikoto_Ultrawide, 2 months agoWorked fine for ages as an app, then moved to a extension which i've had nothing but trouble with. After the last update it prevents firefox from accessing the internet. The old app was way better than this integrated extension version. As soon as my sub runs out i will be switching to something else.
Developer response
posted 2 months agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by DeadGirlRising, 2 months agoNoredPass is the absolute worst. I expected much more, like it works. No autofill, won't put in passwords, always have to type them in. Although the firefox password manager is far superior. Can I get my money back. At least half a years worth because that's at least how long this has been absolute garbage
Developer response
posted 2 months agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Firefox user 18823655, 2 months agoI have had nothing but trouble with nordpass and nord password vault. some times it works and I think that I have it set and then it will not work at all. I am spending more time tiring to get it working than on other actually using the computer for what it is meant for. Have tried to gget instructions on how to use but it does not seam to do any good.
Developer response
posted 2 months agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Firefox user 12756699, 2 months agoAutofill stopped to function after 2 days.
ETA: It's related to Dark Reader. Enabled Dark Reader breaks NordPass.
An issue, which is known since early 2024, I learned in Reddit.
Also, I already contacted the Software-Team from NordPass. Quite helpful! Albeit, they've confirmed the Dark Reader-Connection.Developer response
posted 2 months agohey, i’m really sorry to hear you’re not having a smooth experience. could you please send an email to support@nordpass.com with the details?
our team will investigate and sort it out for you. - Rated 1 out of 5by Bob, 2 months agoLook I am unable to use the Firefox PLEASE HELLP!!!!!! I still HATE your weak support and loosing the APP and every day loading extension updates
Developer response
posted 2 months agoHi, Bob. Sorry for your frustration. For the app disappearing or frequent updates, please email us at support@nordpass.com - Rated 1 out of 5by Wilhelm Andel, 2 months agoAs an EDP-professional for more than 50 years I find it extremely unprofessional how you guide add-on-users to NordVPN to setup NordPass. Having used LastPass for many years I will return to this software although I have paid for NordVPN.
Developer response
posted 2 months agoHi Wilhelm, we understand your frustration. Our intent is to enhance integration across our products for smoother user experiences. Your feedback is invaluable, and I've shared it with our product team. If you need assistance or have more thoughts to share, please reach out at support@nordpass.com. - Rated 1 out of 5by Firefox user 18960725, 3 months ago
- Rated 1 out of 5by Firefox user 12848094, 3 months ago
- Rated 1 out of 5by Firefox user 16413484, 3 months ago
- Rated 1 out of 5by Firefox user 18964465, 3 months agoThis add-on doesn't work. It won't autofill passwords on websites. I've tried to update both the add-on and the nordpass software (which is buggy too) but still no luck.
Developer response
posted 3 months agoHey! Apologies for the poor experience. If you can send over application logs to support@nordpass.com we will look into your case asap. Thank you:)