Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by random_reviewer
Rated 1 out of 5
by random_reviewer, 2 years agoI have used this extension for several years now, and am finally switching to something else; on my way out, wanted to warn others about why I'm leaving! TLDR: (1) it's no longer working for the purpose I want in terms of helping me log into websites; (2) its new auto-fill/auto-submit behavior is actively putting my login information at risk.
Long version:
I have heard things about data breaches, which has made me nervous, but the issue that pushed me over the edge out of using the service is usability.
The extension has always been a little clunky, not recognizing urls as equivalent even after I entered them as such, logging me out at random, etc., but there has been a recent update that has made the extension not functional on several levels
1: URL recognition and search: it has always been a little dicey about which urls it recognizes (compared to the url you save for the password), but is now significantly worse. This means not recognizing urls that it should, but also "recognizing" urls that don't correspond at all (think autofilling an old neopets password into gmail level of "???") This is made worse by the fact that searching the vault has gotten more difficult: the vault is taking longer to load (sometimes refusing to open entirely), and the search function within the vault is working even more poorly than it used to (I have had to manually search through the vault in the past, but am having to do it much more frequently.)
2: Auto-fill: the extension has started trying to auto-fill login information into websites. I tried to troubleshoot this and have in theory turned the feature off, but it keeps turning itself back on and auto-filling again - which is a problem, because (a) because it is not reliably recognizing websites from the password's url field, it is not reliably auto-filling the correct information (b) it is also doing this with some website fields that are not username/password fields. In addition to filling random fields with random information from my vault, it is not just auto-filling, but auto-SUBMITTING on several websites. I have ended up having to disable the extension to avoid being labelled a bot by the websites I visit; I am also nervous about the potential security implications of lastpass pulling username/password combos from my vault to place in random website fields and press submit. This seems like a really good way to accidentally publish/send my login information for something, which is exactly what I don't want to happen! Since I have now had to disable the extension to navigate the internet, and can no longer rely on it to help me log in, this extension is now both useless and potentially risky for me; giving a heads up to anyone considering installing it to reconsider or at least wait until they have pushed out another update!
Long version:
I have heard things about data breaches, which has made me nervous, but the issue that pushed me over the edge out of using the service is usability.
The extension has always been a little clunky, not recognizing urls as equivalent even after I entered them as such, logging me out at random, etc., but there has been a recent update that has made the extension not functional on several levels
1: URL recognition and search: it has always been a little dicey about which urls it recognizes (compared to the url you save for the password), but is now significantly worse. This means not recognizing urls that it should, but also "recognizing" urls that don't correspond at all (think autofilling an old neopets password into gmail level of "???") This is made worse by the fact that searching the vault has gotten more difficult: the vault is taking longer to load (sometimes refusing to open entirely), and the search function within the vault is working even more poorly than it used to (I have had to manually search through the vault in the past, but am having to do it much more frequently.)
2: Auto-fill: the extension has started trying to auto-fill login information into websites. I tried to troubleshoot this and have in theory turned the feature off, but it keeps turning itself back on and auto-filling again - which is a problem, because (a) because it is not reliably recognizing websites from the password's url field, it is not reliably auto-filling the correct information (b) it is also doing this with some website fields that are not username/password fields. In addition to filling random fields with random information from my vault, it is not just auto-filling, but auto-SUBMITTING on several websites. I have ended up having to disable the extension to avoid being labelled a bot by the websites I visit; I am also nervous about the potential security implications of lastpass pulling username/password combos from my vault to place in random website fields and press submit. This seems like a really good way to accidentally publish/send my login information for something, which is exactly what I don't want to happen! Since I have now had to disable the extension to navigate the internet, and can no longer rely on it to help me log in, this extension is now both useless and potentially risky for me; giving a heads up to anyone considering installing it to reconsider or at least wait until they have pushed out another update!
8,885 reviews
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- Rated 1 out of 5by Firefox user 19041296, 6 days agoThis piece of garbage app works well maybe 10% of the time which is not where it needs to be when you hold the keys to literally everything in my life. I've been trying to pay my credit card bill for the last hour and this is not unusual. I've been struggling to get anythign done for the last month at this point. I'm effing furious.
- Rated 1 out of 5by Firefox user 19038511, 8 days agoAfter a reinstall of system the last pass icon present a set percussion popup that can not be dismissed other than by escape. Every click on the icon result in the same pop up.
- Rated 5 out of 5by Firefox user 16609742, 9 days ago
- Rated 5 out of 5by Mr. Collins, 10 days ago
- Rated 5 out of 5by Douglas Laurie, 10 days ago
- Rated 4 out of 5by Firefox user 15300303, 13 days agoIt's great software. A shame it sometime fails to load in some browsers. I'm mystified how the random password manager works in practice, i'm petrified how i would login using them
- Rated 2 out of 5by Firefox user 17135883, 13 days ago
- Rated 5 out of 5by jamisan, 14 days ago
- Rated 4 out of 5by Firefox user 18125138, 14 days ago
- Rated 1 out of 5by Firefox user 14782866, 16 days ago
- Rated 1 out of 5by ffuser, 18 days ago
- Rated 2 out of 5by Oshi, 19 days agoIt has at times been a very good app, but for the last couple of months, it has been logging me out multiple times a day, despite my having all the auto log-out features turned off. I've been reporting the bug since I first noticed it, but the developers don't seem interested or capable of fixing it. The frequent malfunctions over the last few years preclude my going back to a paid subscription.
- Rated 1 out of 5by Firefox user 18168534, 19 days ago
- Rated 4 out of 5by Firefox user 19008939, 22 days ago
- Rated 3 out of 5by EcceNux, 23 days agoLatest versions (Mar-May 2025) are broken and slow. Had to downgrade to January edition. I hope that LP take care of problems or I will have to export passwords and switch to something else.
- Rated 5 out of 5by Bob Severe, 23 days ago
- Rated 4 out of 5by Rupert, 24 days ago
- Rated 1 out of 5by KB, 25 days ago
- Rated 4 out of 5by DilanaM, 25 days ago
- Rated 5 out of 5by Firefox user 14060396, a month agoI don't know how I would function on a computer without my LastPass Manager. It has carried me through myriad sites and passwords over the last 20+ years. Thank you, LP.
- Rated 1 out of 5by Bullfinch, a month ago
- Rated 3 out of 5by TLKemp, a month ago