Reviews for LastPass Password Manager
LastPass Password Manager by LastPass
Review by bosworthdk
Rated 1 out of 5
by bosworthdk, 2 years agoNew update has made the extension completely useless. List of problems follows below.
Conclusion:
The fact that this has been pushed out with what cannot have been any real testing has made me regret ever having recommended lastpass to people I know. I will never recommend it again and if this is not sorted within a few days I will migrate to another service.
If Lastpass cannot test a browser extensions core functionality I don't trust them to keep my passwords secure.
use case: i have the account info saved, but it is not automatically detected by lastpass extension.
New behavior: type search term, press enter, get taken to the "all relevant" tab, which has no relevant entries, which is why I searched.
Expected behavior: when I search, show me search results or a message that nothing was found.
Use case: i have the entry for a credit card at the top of the list in the lastpass extension (by making it a favorite, as search is borked. see above). i wish to input card details to the site i am on.
new behavior: click entry which opens a new tab with the edit window of the card details. I can then manually select and copy-paste the card no and security code, while remembering the expiry and switching tabs several times to accomplish paying with my credit card.
expected behavior: input the card details to the paymet form fields
There are other problems as well. 🤡
Update: I tried to email support@lastpass.com which was listed on the extension page as the support contact and the email bounced with "554 4.3.2 mailbox busy" - great work guys... SMH
2nd update: disabling "Use improved save and fill" in advanced settings in my lastpass vault restored old behavior - thank god. still a one star review until this is resolved. also still a huge blow to my confidence in the team behind lastpass.
Conclusion:
The fact that this has been pushed out with what cannot have been any real testing has made me regret ever having recommended lastpass to people I know. I will never recommend it again and if this is not sorted within a few days I will migrate to another service.
If Lastpass cannot test a browser extensions core functionality I don't trust them to keep my passwords secure.
use case: i have the account info saved, but it is not automatically detected by lastpass extension.
New behavior: type search term, press enter, get taken to the "all relevant" tab, which has no relevant entries, which is why I searched.
Expected behavior: when I search, show me search results or a message that nothing was found.
Use case: i have the entry for a credit card at the top of the list in the lastpass extension (by making it a favorite, as search is borked. see above). i wish to input card details to the site i am on.
new behavior: click entry which opens a new tab with the edit window of the card details. I can then manually select and copy-paste the card no and security code, while remembering the expiry and switching tabs several times to accomplish paying with my credit card.
expected behavior: input the card details to the paymet form fields
There are other problems as well. 🤡
Update: I tried to email support@lastpass.com which was listed on the extension page as the support contact and the email bounced with "554 4.3.2 mailbox busy" - great work guys... SMH
2nd update: disabling "Use improved save and fill" in advanced settings in my lastpass vault restored old behavior - thank god. still a one star review until this is resolved. also still a huge blow to my confidence in the team behind lastpass.
8,882 reviews
- Rated 1 out of 5by Firefox user 19041296, 3 days agoThis piece of garbage app works well maybe 10% of the time which is not where it needs to be when you hold the keys to literally everything in my life. I've been trying to pay my credit card bill for the last hour and this is not unusual. I've been struggling to get anythign done for the last month at this point. I'm effing furious.
- Rated 1 out of 5by Firefox user 19038511, 5 days agoAfter a reinstall of system the last pass icon present a set percussion popup that can not be dismissed other than by escape. Every click on the icon result in the same pop up.
- Rated 5 out of 5by Firefox user 16609742, 6 days ago
- Rated 5 out of 5by Mr. Collins, 7 days ago
- Rated 5 out of 5by Douglas Laurie, 7 days ago
- Rated 4 out of 5by Firefox user 15300303, 10 days agoIt's great software. A shame it sometime fails to load in some browsers. I'm mystified how the random password manager works in practice, i'm petrified how i would login using them
- Rated 2 out of 5by Firefox user 17135883, 10 days ago
- Rated 5 out of 5by jamisan, 11 days ago
- Rated 4 out of 5by Firefox user 18125138, 11 days ago
- Rated 2 out of 5by Firefox user 14782866, 13 days ago
- Rated 1 out of 5by ffuser, 14 days ago
- Rated 2 out of 5by Oshi, 16 days agoIt has at times been a very good app, but for the last couple of months, it has been logging me out multiple times a day, despite my having all the auto log-out features turned off. I've been reporting the bug since I first noticed it, but the developers don't seem interested or capable of fixing it. The frequent malfunctions over the last few years preclude my going back to a paid subscription.
- Rated 1 out of 5by Firefox user 18168534, 16 days ago
- Rated 4 out of 5by Firefox user 19008939, 19 days ago
- Rated 3 out of 5by EcceNux, 20 days agoLatest versions (Mar-May 2025) are broken and slow. Had to downgrade to January edition. I hope that LP take care of problems or I will have to export passwords and switch to something else.
- Rated 5 out of 5by Bob Severe, 20 days ago
- Rated 4 out of 5by Rupert, 20 days ago
- Rated 1 out of 5by KB, 22 days ago
- Rated 4 out of 5by DilanaM, 22 days ago
- Rated 5 out of 5by Firefox user 14060396, 22 days agoI don't know how I would function on a computer without my LastPass Manager. It has carried me through myriad sites and passwords over the last 20+ years. Thank you, LP.
- Rated 1 out of 5by Bullfinch, 23 days ago
- Rated 3 out of 5by TLKemp, 23 days ago
- Rated 1 out of 5by Cazador, 23 days ago
- Rated 5 out of 5by Dustan Zentler, 24 days ago
- Rated 5 out of 5by Firefox user 14336325, 24 days ago