Reviews for Keeper® Password Manager & Digital Vault
Keeper® Password Manager & Digital Vault by Keeper Security Inc.
Review by Ariane Bouchard
Rated 2 out of 5
by Ariane Bouchard, 4 years agoConsistent with the rest of the Keeper experience. "It works, but..." is the best way I can describe it.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
User experience is pretty terrible. It works with little icons in the text fields, but the pop-up that tells you to log in comes from the extension icon. Click the extension icon, however, and you're greeted by... settings. No logins there. Why they didn't just simplify everyone's life by putting everything into the icon is beyond me.
But logging in TO KEEPER happens in the icon. So logging into a site often requires you to juggle between the icon in the top right and the icons on the fields. That's assuming the icons work though, because leaving your browser unattended for a long time could cause it all to stop working and require a browser restart.
They recently changed the interface. Now you've got to click a couple more times, because they put the email address, password and 2FA on different pages. Terrible idea.
Logging into the extension and the app are entirely different processes. You need to log into both separately. The app has Windows Hello, but the extension doesn't.
The extension settings' interface is just plain weird, with green-on-blue dots indicating things that are turned on (accessibility anyone?), yet those "toggles" don't really do anything. They bring you to another page where you can check the setting. Why?
Also the desktop app by default adds global keyboard shortcuts that could very well break functionality in other programs.
And with today's update (early May 2021), they broke the thing completely. Can't type my password beyond a few characters, and even if I paste my password in, can't log in. Normally I'm pretty tolerant of bugs, but from a product that feels unpolished all around, it's harder to forgive.
Having tried LastPass (not great but still better than Keeper), 1Password (great on Mac at least; didn't try other platforms) and Bitwarden (great on most platforms; slight issues on Android), Keeper is the worst password manager yet. It just doesn't feel polished. I'm regretful that my employer picked this one.
873 reviews
- Rated 5 out of 5by Kean, 9 days ago
- Rated 5 out of 5by Jim Mayer, 10 days agoSuper convenient, on all my devices. Easy to add to and revise, clear interface.
- Rated 2 out of 5by Firefox user 14204524, a month agoIt looks like the latest version 17.1.1 slows down the browser very much.
- Rated 2 out of 5by Firefox user 18104150, a month agoWith version 1.7.1.1 every time I close the browser I lose the login. This misses the point of an extension, which is to simplify life, so it complicates it.
- Rated 5 out of 5by Mike, a month ago
- Rated 5 out of 5by Firefox user 18143955, a month agoAlways responsive to user queries.
Exceptional security by requesting authentication first ( very few sites work this way ), especially if this involves a hardware security key ...
Canadians should log in to CA server ... not explicit in info though and keep the site in their bookmarks - Rated 5 out of 5by Sumeet Prajapati, a month ago
- Rated 4 out of 5by Gonzo, a month agoGreat Addon. The lastest version (17.1.1.) doesn't stay logged in when I close firefox. Version 17.01 worked without problem.
- Rated 5 out of 5by Renata, a month agoPretty easy to work with. The code for the 2FA is quick so I like that about it. Tells me when to change my passwords due to compromised logins and such. I enjoy it better than lastpass or whatever.
- Rated 1 out of 5by Firefox user 18958729, a month agoPlugin hangs the entire browser, eating all available RAM. This can be anywhere from 10 seconds to 5 minutes. No key combination for auto-fill. Terrible interface. Only use it because I have to.
- Rated 2 out of 5by Viktor, a month agoThe plugin sometimes slow down the whole browser to the point where Firefox asks you if you want to stop the addon.
It also tries to autofill the search bar on youtube - Rated 5 out of 5by Firefox user 18666661, a month ago
- Rated 1 out of 5by LLLLLLLllllllIIIIIiiii:::..|°|, a month agoI download fresh Firefox, it has 68 MB.
I download this addon, it has 83 MB.
🤪🤪🤪
Which is of this is the addon ?? - Rated 5 out of 5by Firefox user 18921578, 2 months agoWorks well for me. I'm primarily a Linux user.
- Rated 3 out of 5by Firefox user 18145942, 3 months ago安装该组件后Firefox出现假死状态，进入安全模式，禁止该组件后恢复正常，希望开发者修正错误
- Rated 5 out of 5by trav1295, 3 months agoOn Firefox 135.0.1 on Linux, this add-on constantly opens up a white box (can still select invisible text in that box) when you click the extension to log in
EDIT: This only happens if I put it in the tab bar (I always put it there, not a problem on Windows so could be a Firefox itself issue) - Rated 1 out of 5by Firefox user 18491212, 4 months agoDoes not start when commanded. Does not auto fill. Program is a rip off. Will auto renew without notification. You cannot cancel the auto renew or the program. This is a crappy program and this company steals. How can we trust a program with sensitive information that steals?
- Rated 1 out of 5by autobyte, 4 months agoThis extension has a memory leak. When I have over 500+ tabs open (I know that is a lot, but I use Sidebery to manage it) firefox doesn't launch. It consumes all of my system memory and eventually I have to kill it. Removing this specific extension fixes the problem.
- Rated 5 out of 5by Firefox user 13865815, 4 months ago
- Rated 5 out of 5by Cookie Monstah, 4 months agoStill the best among the several others that I've tried and more importantly, the most trustworthy.
- Rated 5 out of 5by Dexxerx, 5 months ago
- Rated 5 out of 5by DickieJoe, 5 months ago
- Rated 5 out of 5by amusedpen, 5 months agoI've used a number of password vaults over the years, and this one is my favorite.
- Rated 5 out of 5by Firefox user 14045040, 5 months ago
- Rated 5 out of 5by Susan Hayes, 5 months ago