Recenze doplňku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
122 recenzí
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 14586994, před 4 letyGreat addon to complement the Nord VPN Desktop app in case you want to control when you activate VPN and which websites are whitelisted, but it has few issues:
1. There is no easy way to whitelist websites, apart from clicking on the extension, going to settings, going to Bypass List, copying and pasting the website url (needs to have http:// otherwise it won't work) then saving and reloading the website. They need to make this easier by having an option while right clicking the page or by having a simple "add to whitelist" button in the extension menu, like ad blockers do.
2. There are to blacklists. It would be useful to have the option to run the extension in either whitelist or blacklist mode and select which websites to be tunnelled and which to be not. Right now there is only whitelist option.
3. Ever since the recent Firefox update to version 89, the extension randomly stops working, it will not login into the account anymore. The solution is to remove the extension and add it back again which is a pain because all the whitelisted website are gone and there's no obvious way to back them up. I'm not sure if it's an additional Firefox settings that is causing this problem or the Nord VPN extension hasn't been updated yet, but once every 2-3 days I have to do this.
Overall I'm happy with it, but Widnscribe has more settings and is easier to use. Not as reputable as Nord VPN, but Nord could make the extension a bit more feature-rich.Odpověď vývojáře
zveřejněno před 4 letyHello. We do appreciate your feedback and will definitely forward it for further consideration! As for the issue that you are facing, it is possible that the extension interferes with another extension on your browser. Please contact our customer support team at support.nordvpn.com for them to check what could be causing the issue and help you solve it faster. Our team is available 24/7! -G.M. - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 14404779, před 4 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16044380, před 4 letyWorks well for the most part. The biggest problem I have is it will sign you out on occasion, I think after roughly a month, but the extension icon remains as if it were still signed in and connected. Pretty hard to protect your privacy when you get signed out without your knowledge or any warning.
Update: Looks like they may have updated the extension to show you're not signed in. But now it seems to have trouble logging in, or at least showing that you're logged in. I'll go through the login flow, wait a little and check the status in the extension, but find that it's still asking me to log in. Sometimes it resolves itself, sometimes I have to remove and re-add the extension for it to show properly.Odpověď vývojáře
zveřejněno před 4 letyHello. We're sorry to hear about the issue! We would suggest fully reinstalling the browser to see how it goes. In case the issue persists, please contact our customer support, and we’ll help you out. Our team is available 24/7 at support.nordvpn.com. -G.M. - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 14471957, před 4 letyIt is not quite 5 stars.
If it had a feature where you can have a custom dns on the add-on just like the windows client that would be greatOdpověď vývojáře
zveřejněno před 4 letyHello and thank you for your honest feedback. We will keep it in consideration upon further developing and polishing our products to fit your comfort and needs. In case you have any further insights, feel free to share at support.nordvpn.com! -Drea - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16463772, před 4 lety
- Hodnocení: 3 z 5od uživatele jablay07, před 4 lety
- Hodnocení: 3 z 5od uživatele Arthur, před 4 lety
- Hodnocení: 3 z 5od uživatele Ed B, před 4 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16354201, před 4 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16697036, před 4 letythis is the good vpn but any this extension not fully running
Odpověď vývojáře
zveřejněno před 4 letyHello. It would be great if you could specify the exact issue that you have experienced while using our browser extension for us to provide you with assistance on its resolve. We're always glad to help! -A.S. - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 14409160, před 4 letyIt's finicky at best. will sometimes wither take a long time to log in or never log in at all, which is annoying because it signs you out of your account every time the browser is closed.
Odpověď vývojáře
zveřejněno před 4 letyHello. Apologies for all the inconveniences. Please try reinstalling the browser extension and check if there are no other extensions installed that could be interfering with the NordVPN extension. If the issue persists, please contact our support team at support.nord-help.net so we could help you further. -G.M. - Hodnocení: 3 z 5od uživatele David, před 4 lety
- Hodnocení: 3 z 5od uživatele -=MagicznyMagik=-, před 4 letyafter changing the password, the firefox plugin does not accept new settings, the main application works without any problems with the new password
I turned off all firefox add-ons and then logging was positiveOdpověď vývojáře
zveřejněno před 4 letyHello! Please try reinstalling our proxy extension. If you're still unable to log in, please try contacting our customer support team at support.nordvpn.com and we'll check on the issue in more detail. -L.L. - Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 14584553, před 4 lety
- Hodnocení: 3 z 5od uživatele just, před 4 letyNeeds improvement. Favorite countries could be added.
Sometimes the complete list of countries does not show up, you have to logout and login again to see the whole list but somehow countries from recent connections work. So, a simple favorites list which is kept locally will do a lot more than recent connections.
edt: Once more, I propose adding favorite countries/servers to prevent deleting cache, cookies or logging in-out everytime that error occurs.Odpověď vývojáře
zveřejněno před 4 letyHello! We'd strongly recommend to clear cache and cookies of the browser to check whether the issue persists. If so please make sure to contact our support team via live chat at support.nord-help.net -Neo - Hodnocení: 3 z 5od uživatele Radek, před 5 letySometimes work correctly but from time to time I need to reinstall in order to work smoothly
Odpověď vývojáře
zveřejněno před 5 letyHello. Please double check if there are no other add-ons installed on your browser that could interfere with the NordVPN browser extension. If the issue still persists, try reinstalling both the browser and the extension completely. In case that does not help, please contact our support team once again at https://support.nord-help.net/ so we could help you further. -G.M. - Hodnocení: 3 z 5od uživatele nancy chan, před 5 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16217707, před 5 letyIt keeps logging me out when I'm not using it
Odpověď vývojáře
zveřejněno před 5 letyHello. Please try reinstalling our extension. If the issue persists, do not hesitate to contact our support team at support.nordvpn.com. -G.M. - Hodnocení: 3 z 5od uživatele Samuel, před 5 letyI have the same problem for "The proxy moz-proxy://us8107.nordvpn.com:89 is requesting a username and password. The site says: “NordVPN”". I change the account with a friend, i reinstall the add-on, and i still can´t solve it. Please help meee
Odpověď vývojáře
zveřejněno před 5 letyHello! We would recommend fully clearing the cache and cookies for your browser, which should resolve the issue occurred. Steps on how to do so can be found here: https://nordvpn.com/blog/how-to-clear-your-cache/
Make sure to contact our support team at support.nordvpn.com if the issue remains afterwards. -Neo - Hodnocení: 3 z 5od uživatele chen, před 5 lety
- Hodnocení: 3 z 5od uživatele Einhornyordle, před 5 letyWhy does the add-on require me to allow it to run in private windows? What if I don't want to use it in private windows anyway? Does it just want to collect some data when I use a private window, which exists to prevent tracking to a certain level? Kinda ironic for a VPN/Proxy Service...
Edit because of the Developer response: "You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section." No, I can't and that's the issue: If I do this the extension won't work any more, if I click on it it just tells me that the "Permission to run in private windows is required by Firefox for the extension to work." even in regular, non private/incognito windows.Odpověď vývojáře
zveřejněno před 5 letyHello. The permission to work in private windows is required for the add-on to work in private browsing mode also known as incognito. You may choose to enable or disable this permission when installing the add-on, as well as in the Menu > Extensions section. -G.M. - Hodnocení: 3 z 5od uživatele Hugoroy, před 5 letyA nice, functional add-on, but lacking several features. Unlike the desktop app for Windows, it does not have a killswitch for if your connection drops for whatever reason, something I find pertinent with web browsers especially, since if a connection is lost on many sites an auto-reconnect will be attempted. The server-browser is very lacking, with only the ability to choose countries rather than specific servers, as well as barring the specialty servers available in the Windows App like Dedicated IP. The total lack of the features (or the manner in which they are hidden, if they do exist and I simply cannot find them) is disappointing. it is good for on-the-fly IP switching, but for privacy? Not enough control to be useful.
Odpověď vývojáře
zveřejněno před 5 letyHello. We appreciate the feedback and are always looking for ways to improve our service and applications. If you have any other suggestions, feel free to contact us at https://support.nord-help.net/.
Regarding there being less features on the browser extension - this is normal because the browser extension only acts as a proxy for your browsing to hide your IP address, it does not provide data encryption like the desktop version. Because of this, you can only select countries to connect to and the specialty servers are non-existent on the extension. Same for such features like the Kill-switch. If you'd like access to all of those features and if data encryption while browsing is what you're after we recommend connecting with the desktop application instead of the browser extension. If you have any further questions or need any further help please don't hesitate to contact our support via the link mentioned before. -R.L. - Hodnocení: 3 z 5od uživatele FanEcchyy, před 5 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 16161276, před 5 lety
- Hodnocení: 3 z 5od uživatele Uživatel Firefoxu - 15185796, před 5 lety