Recenze doplňku NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox od NordVPN
614 recenzí
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16424994, před 5 letyThis is an addon for paying users, yet it now forces me to solve a captcha at every login after a browser restart.
NordVPN markets itself as privacy respecting company, but insults the intelligence of customers by utilizing a for-profit captcha with hcaptcha, a company which accepts bids for the captchas solved by users to label training data for companies, potentially a very real threat to privacy through finer grained surveillance.
Keeping an extension logged in securely is not a difficult task and nobody else so far needed a captcha to keep users logged in consistently, so why not be honest with paying customers for once?Odpověď vývojáře
zveřejněno před 5 letyHello. We're sorry to hear that you're experiencing issues with the extension. Please try completely reinstalling it and clearing the cache of your browser and check if that helps with the issue. If the issue persists, please contact our support team at https://support.nordvpn.com/ so we could help you further. -A.S. - Hodnocení: 1 z 5od uživatele AI88, před 5 lety
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16016582, před 5 letyWhat is with the slowly growing window when you click on the extension button? Just open the whole thing immediately. I have to click it, watch it start to grow at a painfully slow pace, scroll down in the tiny window, and then try to click "quick connect" on a moving target. I cannot think of a worse UI design.
Odpověď vývojáře
zveřejněno před 5 letyHello. Thank you for your feedback. In case the extension is slow to open, please make sure you have the latest updates installed for your browser and try reinstalling the extension. In case the issue persists, please contact our customer support team at support.nordvpn.com. -A.S. - Hodnocení: 1 z 5od uživatele Andrew, před 5 letyQuite unstable and broken. Bug #1: after connecting and disconnecting, the country list just freezes. Bug #2: after some time, just stops working. TLS handshakes take an insane amount of time. The desktop application works better than this plug-in.
Odpověď vývojáře
zveřejněno před 5 letyHello. We're sorry to hear that you're experiencing such issues with the extension. Please try completely reinstalling it and clearing the cookies/cache of your browser to check if that helps with the issue. Also, some other extensions may interfere with ours so we recommend double-checking that as well. If the issue persists, please contact our support team at https://support.nord-help.net/ so we could help you further. -R.L. - Hodnocení: 1 z 5od uživatele asdadsweqw12d, před 5 lety
- Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 14491954, před 5 letyComplete rubbish! I have to reinstall the add-on on regular basis to make it work properly!
Odpověď vývojáře
zveřejněno před 5 letyHello. Have you contacted our customer support regarding this issue? Our team is ready to help you 24/7 via chat at support.nordvpn.com. -L.L. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 14018450, před 5 letykeep getting "429 - No Reason Phrase"
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M. - Hodnocení: 1 z 5od uživatele ltuna, před 5 letyHoax. Advertised completely free Firefox extension. When I enter login and password, it shows SUBSCRIPTION EXPIRED. After pressing RENEW SUBSRIPTION, it opens a page with paid plans. I didn't even use it before. So it's not free as advertised.
Odpověď vývojáře
zveřejněno před 5 letyHello. Our VPN service is paid, but we offer a 7-day free trial. Take time to explore our VPN app for private and secure internet access and decide whether it meets your needs. We'll be happy to assist you via live chat at support.nordvpn.com. -Neo - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 15330906, před 5 letyEvery time I connected to any server, I lost my internet connection. I paid for this service and stopped using it after the last update. Just another wasted app.
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Hodnocení: 1 z 5od uživatele JC, před 5 letyMade an account just to complain about this addon, uninstalled then added back. Never works and just always says "something went wrong"....thanks for the beautiful description of the issue. 10/10 great help...
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L. - Hodnocení: 1 z 5od uživatele Jack Lai, před 5 letyRubbish extension that doesn't work. It always shows a successful connection, then craps itself a few seconds later and reports "Failed to connect. Try again later.".
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo - Hodnocení: 1 z 5od uživatele aka Swoosh, před 5 letyТребует регистрации и тут же вымораживает деньги.
Odpověď vývojáře
zveřejněno před 5 letyПривет. Наша служба VPN платная, но мы предлагаем 7-дневную бесплатную пробную версию. Найдите время, чтобы изучить наше приложение VPN для частного и безопасного доступа в Интернет и решить, соответствует ли оно вашим потребностям. Мы будем рады помочь вам в чате на support.nordvpn.com. -Neo - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 14379819, před 5 letyWhen it works it's great... sadly, 4 out 5 times it either:
- complains "there is something wrong with my connection" even though I can browse normally without any VPN connection
- does not connect to anything (i.e. takes forever "connecting" just to fail in the end)
- connects but then literally blocks all possible traffic... cannot load a single page when it's onOdpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at these issues. Our team is online 24/7 at support.nord-help.com. -G.M. - Hodnocení: 1 z 5od uživatele Someone, před 5 letySorry for the rant, but here it goes.
They removed Socks and http servers for the country I used for years without notifying. So my only option to using a proxy in the browser only is this addon (without putting my whole connection over a vpn tunnel through the windows app).
Guess what, you can't pick which server you want to connect on this addon, only the country. Not only that, but disconnecting and reconnecting will connect you to the same exact server! So if the site does not work with given server, that's it, you can't select a different one from the same country.
I would rate 0 if I could, stay away guys. I have been a client of theirs for 5+ years but not anymore. Removing features overnight and forcing you to use this terrible addon is unprofessional.Odpověď vývojáře
zveřejněno před 5 letyHello. At the moment our SOCKS5 protocol is receiving an optimization rework. While this rework is being performed, the majority of servers have this protocol shut down until completion of the rework. You can still find some SOCKS5 servers to use here: https://nordvpn.com/servers/tools/, after that you may connect to the specific server via our application. -G.M. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16246520, před 5 letyJuly 2021: Yeah, it just stops letting me log in completely.
Barely works.
edit: More information in the litany of other complaints:
- Logs out frequently
- Speeds are super slow and unable to reset or connect to another server in this app.
- Often freezes and at a load, requires full close of all browsers to fix it
- "Failed to connect. Try again later." error for no discernible reason
- unable to select individual servers (like the desktop app) - heck, unable to see the server name to check if that server is good or bad. No way to just "connect to the next best server" if one doesn't work. You're left with disconnecting and reconnecting...
- Good lord are the speeds slow. Holy cow. Just thought I'd add that in a 2nd time.Odpověď vývojáře
zveřejněno před 5 letyHello. Sorry to hear about the issue with our VPN app. Could you please share more details so we can help you out? -D.I - Hodnocení: 1 z 5od uživatele araqiel, před 5 lety
- Hodnocení: 1 z 5od uživatele Books, před 5 letyUnfortunately the add-on does nothing. NordVPN works fine through the app itself, but not at all as an add-on.
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -G.M. - Hodnocení: 1 z 5od uživatele duxet, před 5 letyI am getting logged out every time I restart my browser and due to broken proxy configuration I need to reinstall the extension in order to fix the connection.
Odpověď vývojáře
zveřejněno před 5 letyHello. Please try a fresh install of the browser itself to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16228473, před 5 letyBUG STILL NOT FIXED. NEED TO CONTINUOUSLY LOG INTO NORDVPN. EXTENSION IS TERRIBLE
Odpověď vývojáře
zveřejněno před 5 letyHello. Please try a fresh install of the browser itself and the browser extension to check if that helps with the issue. If the issue persists, please contact our support team at https://support.nord-help.net/ for further help. -R.L. - Hodnocení: 1 z 5od uživatele Gus, před 5 letyLove the concept of it (VPN in browser without slowing down video game connection), but it's a terrible extension. Requires logging in all the time and randomly crashes. I deleted the extension for a while and just recently decided to give it another shot, and it's not better.
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -Neo - Hodnocení: 1 z 5od uživatele lcd1232, před 5 letyExtension doesn't work. It shows me error or not load any webpage.
Odpověď vývojáře
zveřejněno před 5 letyHello. We are sorry to hear that. Have you tried reinstalling the extension? If that did not help, try contacting our support team at support.nordvpn.com for further assistance. -A.P. - Hodnocení: 1 z 5od uživatele regie, před 5 letyThis extension is absolutely awful on firefox! Works on Edge and Chrome but rarely connects to server and just is super frustrating to use on firefox
Odpověď vývojáře
zveřejněno před 5 letyHello. We're sorry to hear that you're experiencing such issues on Firefox. We recommend trying to do a fresh install of both Firefox and the browser extension to check if that helps resolving the issue. However, if it persists, please contact our support team at https://support.nord-help.net/ and we will help you troubleshoot the issue further. -R.L. - Hodnocení: 1 z 5od uživatele 6ipey, před 5 lety6 days Not worked,doesn't connection!FIX!
Extention:Something went wrong, please check your connectionOdpověď vývojáře
zveřejněno před 5 letyHello. We would suggest to try reinstalling the extension. However, it would be great if you'd contact our customers' support team while specifying the exact issue that you've experienced, so they could provide you with assistance on its resolve. Our team is available 24/7 at support.nordvpn.com. -A.P. - Hodnocení: 1 z 5od uživatele Uživatel Firefoxu - 16184723, před 5 letyInstalled this extension and I still get kicked off the internet when using Firefox.
Odpověď vývojáře
zveřejněno před 5 letyHello. Apologies for the unpleasant experience you’ve had. We highly advise you to contact our customer service team and try to resolve the issue. The fastest way to reach them is via live chat at support.nordvpn.com. -A.P. - Hodnocení: 1 z 5od uživatele Robert9157, před 5 letyunable to login with correct credentials; it worked the last time and now it does not.
Odpověď vývojáře
zveřejněno před 5 letyHello. Please contact our customer support, and we'll be happy to take a closer look at the issue. Our team is online 24/7 at support.nord-help.com. -L.L.