Not only the new update introduced a lot of bugs but after asking for assistance from the Bitwarden team (as a paying customer), they just ignored me and deleted my questions on their subreddit because "they already solved it" even though I still do not have access to all my passwords. Be warned about this company

The new version is awful. It cannot even generate a password. When I change the options, new passwords are not generated according to the new settings.

Awful update. Ended up deleting and resorting to a previous version. Most recent update takes more clicks to autofill. Previously when I just needed the password it was one click. Now I have to hunt to find where to copy password. Where did the stored credit card and other data go? Just horrible. Please fix!

Vault tab is immediately horrible to look at and use when compared to the perfect simplicity of the old design. Such an unfortunate change.

Ridiculous bad UI update. Reversed to prev version 2024.11.2

Was great till last update. Look and feel is just uncomfortable now. Especially display all items in main tab. This is some kind of misunderstanding. I want ONLY the login and password for the current site there and not all of them! Please hide it. Did anyone complain about the previous design? no! and now everyone is complaining about the new design. Don't fix something that isn't broken! "fill" button? really?

How is it possible that someone thought the new design was a good idea? Completely ridiculous redesign! There was no need at all

I love this addon and the service provided but the new UI is pretty bad. Now it takes a couple more buttons just to do the same thing.

The old version was better. Too many clicks to achieve what was already fine.

Last update is weird. Before all common tasks were to 1-2 clicks away, now are 3-6 clicks away. Is it needed to break the usability?

Thanks a lot!
It became much better with the options "Click items to autofill on Vault view" and "Show quick copy actions on Vault".

I rerate back to 5 stars. Bitwarden is the best password manager.

horrible new UI. Need more clicks than before.

I miss the old version. The old version was better.

Update 2: It's still buggy, and it makes it so much more tedious to use.

Update : Kudos to Bitwarden for listening to the users and making some of the UI changes reversible. I *still* feel like the extension (and the app) are more visually cluttered and less performant, but it's back to "good enough" at least.

Loved this extension... until 2024.12.3

We don't want change, unless it makes things faster, smoother, safer, better. Adding extra steps (WTF... "fill" button?!) just slows down the process. Loved the product (mostly) before, but this is a huge mistake. UI changes that break UX need to at least have a toggle. Let's sort it out, folks. Then you get your stars back.

This new UI is terrible. Please give us the option to use the old UI.

It makes me want to use something else more and more every day. Since the redesign, everything takes more clicks to do, looks like a beginner backend developer done it without any knowledge in UX. Android app worked like crp for weeks. What tf
I originally wanted to rate it to 2 stars but I had a mental breakdown because of this clusterf "new" look and feel

I'm a paying user and Bitwarden has been great until now. The new extension for Firefox is a total train wreck. It takes forever to load, and it takes at least 3 clicks of the "Fill" button to work, and sometimes it won't work, period. If this is not fixed in the near future, I will be taking my password business somewhere else. The previous extension worked just fine.

Bitwarden was good. With the new update, the Firefox add-on has become unusable. The TOTP code can no longer be copied directly, you first have to click through a menu. The view has become much too large and unreadable!

I've had the pleasure of using and paying for the services of Bitwarden for years. The extension was truly a perfect example of usability and reliability.

However, the new version is incredibly clunky, filled with bugs and the way the Bitwarden team is "handling" the negative feedbacks by the users, is making me question both my loyalty and my future subscriptions.

A sad example of how a company grows thanks to its loyal user base, only for that company to suddenly turn on them and value profit over the very people that made it what it was.